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Job Description - Application Admin
Hey everyone,
I was tasked with re-writing my job description as we're hiring a second me. So here is what I wrote. Comments?
Also, what would you estimate this person should make in California, USA?
Position Summary
Candidate would be responsible for supporting oversight and systems administration of information systems used by the Commercial Banking Group. These systems include customer relation management (CRM) and credit requests. They would also be responsible for providing financial and management reporting as well as sales and marketing information. This position will also serve as the Distributed Systems Administrator for the Commercial Banking Group.
Responsibilities
• Coordinate with internal teams and vendors to resolve application defects and change requests
• User Administration - Create, retire and manage user access to production and Test environments.
• Application Support - Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about CRM applications and other proprietary Bank applications
• Software Testing – test prerelease/beta software and patches.
• Training - Trains administrators, users or new technical support engineers to administer and support CRM applications
• Technical Documentation - Write and maintain application documentation.
• Development - light software developments and code troubleshooting
Job Specifications
Education
• High school
Required Experience
• 1+ year
Field of Experience
• Understanding of relational database structure
• Knowledge of contact management database
• Knowledge of management reporting processes
Level Supervised
• None
Administrative/Technical Skills
• Strong analytical and problem solving skills.
• Report writing skills in Crystal Reports
• Understanding of Visual Basic or C#
• Familiar with Active Directory and Microsoft client/server architecture
• Relational database skills (SQL Server 200x), proficient in SQL
• Strong aptitude to learn new technical and proprietary applications
• Must be dedicated to providing the highest quality customer service
• Excellent interpersonal and verbal communication skills
• Must be able work independently as well as collaboratively
• Functional knowledge of CRM (Marketing & Sales) prior experience with Sage CRM, ACT or SalesLogix a plus
I was tasked with re-writing my job description as we're hiring a second me. So here is what I wrote. Comments?
Also, what would you estimate this person should make in California, USA?
Position Summary
Candidate would be responsible for supporting oversight and systems administration of information systems used by the Commercial Banking Group. These systems include customer relation management (CRM) and credit requests. They would also be responsible for providing financial and management reporting as well as sales and marketing information. This position will also serve as the Distributed Systems Administrator for the Commercial Banking Group.
Responsibilities
• Coordinate with internal teams and vendors to resolve application defects and change requests
• User Administration - Create, retire and manage user access to production and Test environments.
• Application Support - Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about CRM applications and other proprietary Bank applications
• Software Testing – test prerelease/beta software and patches.
• Training - Trains administrators, users or new technical support engineers to administer and support CRM applications
• Technical Documentation - Write and maintain application documentation.
• Development - light software developments and code troubleshooting
Job Specifications
Education
• High school
Required Experience
• 1+ year
Field of Experience
• Understanding of relational database structure
• Knowledge of contact management database
• Knowledge of management reporting processes
Level Supervised
• None
Administrative/Technical Skills
• Strong analytical and problem solving skills.
• Report writing skills in Crystal Reports
• Understanding of Visual Basic or C#
• Familiar with Active Directory and Microsoft client/server architecture
• Relational database skills (SQL Server 200x), proficient in SQL
• Strong aptitude to learn new technical and proprietary applications
• Must be dedicated to providing the highest quality customer service
• Excellent interpersonal and verbal communication skills
• Must be able work independently as well as collaboratively
• Functional knowledge of CRM (Marketing & Sales) prior experience with Sage CRM, ACT or SalesLogix a plus
-Daniel
Comments
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Ahriakin
Member Posts: 1,799 ■■■■■■■■□□
Looks good, logical and concise which is a rarity these days.
To give it a genuine "HR Feel" though you should add:
"CCNA/CCNP/CCIE,MCP,MCSA,MCSE,MCA preferred" nothing like reading a pseudo-random cert. requirement that ranges from entry level to so far above the position we can't even read this text to give it some oomph
We responded to the Year 2000 issue with "Y2K" solutions...isn't this the kind of thinking that got us into trouble in the first place?