Mrock4 wrote: The ephone-dn command simplifies things...saves you the hassle of manually configuring a POTS dial peer to bind phone numbers to virtual voice ports. Basically, the ephone-dn command automatically manages the dial peer and virtual voice ports..and saves you the manual config. It will generate a dial peer, and (virtual) voice port for you (with station-id). As a reference, check out the book Cisco IP Communications Express: CallManager Express with Cisco Unity Express.