**CCVP FAQ** - Please read before posting.

mikej412mikej412 Posts: 10,090Member
CCVP FAQ

Information about the Cisco Certified Voice Professional (CCVP) -- the required exams and prerequisites -- can be found on the Cisco website.
icon_exclaim.gifCisco Career Certifications & Paths - CCVP

Following are some of the most common questions in our CCVP Forum.. If you have the same or similar questions, please read these topics first. If you cannot find the answer your are looking for, or want to know more, don't hesitate to post a reply to one of the following or start a new thread. In case of the latter, please use a clear descriptive title (i.e. more than just "I need help") so others can find answers in our forums more easily.

icon_confused.gif: What Books would you recommend for the CCVP?
icon_arrow.gifCCVP Books
icon_arrow.gifVOIP 4 beginners

For the Cisco CCVP Exams, the Cisco Press books are the best, and in most cases, the only books you can find for the exams.
icon_exclaim.gifCisco Press CCVP Books

The official Cisco Course materials and/or Cisco Partner eLearning is an option for those with access.

The Cisco Documentation is another source for studying -- and one candidates for the Cisco Professional Level Certifications should become familiar with.

icon_confused.gif: What order should I take the CCVP exams?
icon_arrow.gifCCVP Suggestions
icon_arrow.gifOrder in working towards CCVP
icon_arrow.gifCCVP recommended training path

icon_confused.gif: Can I go straight from the CCNA to the CCVP without doing the CCNP?
icon_arrow.gifJust Passed CCNA
icon_arrow.gifJust got books. Looking for advice
icon_arrow.gifWhat is required to be CCVP
icon_arrow.gifCCVP vs CCNP
icon_arrow.gifExperience
icon_arrow.gifNew to CCVP. Where to Start?

icon_confused.gif: I want to setup my own home CCVP lab. What should I buy and how do I set it up?
icon_arrow.gifDoubt about CCVP equipments
icon_arrow.gifHome CCVP Lab
icon_arrow.gifCCVP topology
icon_arrow.gifCallManager, IP Phone, Catalyst Switch, Voice-enabled Router
icon_arrow.gifLab equipment accumlation....almost there.
icon_arrow.gifPSTN Simulator
icon_arrow.gifCCVP Home Lab
icon_arrow.gifccvp lab again
icon_arrow.gifMC3810-V3 Question
icon_arrow.gifMC3810v for CCVP
icon_arrow.gifGod not another Home Lab question...
icon_arrow.gifCVoice Lab
icon_arrow.gifFinally getting lab equipment
icon_arrow.gifWould this be useful in a voice lab?

The Equipment and IOS recommended for the Cisco Voice CCIE can be used as guide for CCVP equipment. Just remember that IPCC, CallManager Express and Unity are not major topics in the CCVP (if at all).
icon_idea.gifCCIE Voice Track Lab Equipment and IOS Version

Lab Configuration ideas can be found in the Cisco Solution Reference Network Design (SRND) documents.
icon_idea.gifIP Telephony Deployment Models
icon_arrow.gifFigure 2-1 Single-Site Deployment Model
icon_arrow.gifFigure 2-2 Multisite Deployment Model with Centralized Call Processing
icon_arrow.gifFigure 2-4 Multisite Deployment Model with Distributed Call Processing

To purchase equipment try www.ebay.com


icon_idea.gifSuggested Cisco Documentation Links
icon_exclaim.gifCisco IOS Feature Navigator

icon_confused.gif: Solution Reference Network Design (SRND)
icon_exclaim.gifCisco Unified Communications SRND Based on Cisco Unified CallManager 4.x
icon_exclaim.gifCisco Unified Communications SRND Based on Cisco Unified Communications Manager 5.x
icon_exclaim.gifCisco Unified Communications SRND Based on Cisco Unified Communications Manager 6.x

icon_confused.gif: Hardware Documentation Links
icon_exclaim.gifVoice Hardware Compatibility Matrix (Cisco 17/26/28/36/37/38xx, VG200, Cat 4500/4000, Cat 6xxx)
icon_exclaim.gifOverview of Cisco Network Modules for Cisco Access Routers
icon_exclaim.gifCisco IP Communications Voice/Fax Network Modules
icon_exclaim.gifIP Communications Voice/Fax Network Module Datasheet
icon_exclaim.gifOverview of the Cisco MC3810 Series
icon_exclaim.gifCisco VG200 Series Gateways Data Sheet
icon_exclaim.gifUnderstanding Support for Voice and Data on 2600/3600 Series Routers
icon_exclaim.gifCisco 2600 Series Modular Access Routers
icon_exclaim.gifCisco 3600 Series Multifunction Platforms (3620 and 3640/3640A) Data Sheet
icon_exclaim.gifCisco 1760 Modular Access Router Data Sheet
icon_exclaim.gifTroubleshooting Unrecognized Voice Interface Cards on Cisco 1750, 1751, and 1760 Routers
icon_exclaim.gifCisco 1760 - Installing and Upgrading Memory and Packet Voice Data Modules
icon_exclaim.gifUnderstanding Foreign Exchange Office (FXO) Voice Interface Cards
icon_exclaim.gifUnderstanding Foreign Exchange Station (FXS) Voice Interface Cards
icon_exclaim.gifUnderstanding E&M Voice Interface Cards
icon_exclaim.gifUnderstanding Direct Inward Dial (DID) Voice Interface Cards
icon_exclaim.gifUnderstanding NM-1V and NM-2V Voice Network Modules
icon_exclaim.gifUnderstanding High Density Voice Network Modules
icon_exclaim.gifDigital T1/E1 Packet Voice Trunk Network Module Data Sheet
icon_exclaim.gifCisco Digital 1-port and 2-port T1 Multi-Flex Voice WICs
icon_exclaim.gifUnderstanding 1-Port and 2-Port E1 Multiflex Trunk Voice/WAN Interface Cards (VWICs)
icon_exclaim.gifCisco 2nd Generation 1 and 2 Port T1E1 Multiflex Trunk Voice WAN Interface Cards
icon_exclaim.gifUnderstanding 1- or 2-Port ISDN PRI/Channelized T1 Network Module
icon_exclaim.gifConfiguring the T1/E1 Digital Voice Port Adapter
icon_exclaim.gifConfiguring Voice Ports for Voice over IP

icon_eek.gifUnderstanding the 1-Port T1 CSU/DSU WAN Interface Card (WIC-1DSU-T1)
NOTE: The T1 CSU/DSU WIC provides full or fractional T1 service. T1 CSU/DSU WIC does not do channelized T1 or ISDN Primary Rate Interface (PRI).

icon_confused.gif: 642-436 Cisco Voice over IP (CVOICE)
icon_idea.gif Use the 642-432 CVOICE and 642-453 GWGK Documentation Links

icon_confused.gif: 642-432 Cisco Voice over IP (CVOICE)
icon_exclaim.gifInternetworking Technology Handbook - Voice/Data Integration Technologies
icon_exclaim.gifPhysical and Virtual Voice Interfaces Overview
icon_arrow.gifCisco IOS Voice, Video, and Fax Configuration Guide, Release 12.2
icon_arrow.gifCisco IOS Voice Command Reference
icon_arrow.gifVoice Translation Rules
icon_exclaim.gifDial Peer Configuration on Voice Gateway Routers
icon_exclaim.gifMapping Outbound Calls to Unique FXS/FXO Ports on Analog Gateways
icon_exclaim.gifConfigure IOS Catalyst Switches to Connect Cisco IP Phones Configuration Example
icon_arrow.gifUnderstanding IP Telephony Protocols
icon_arrow.gifCisco IP Telephony Overview
icon_arrow.gifConnecting Voice Interface Cards
icon_arrow.gifVoice Interface Cards
icon_arrow.gifConfiguring Voice Ports
icon_arrow.gifConfiguring Dial Plans, Dial Peers, and Digit Manipulation
icon_arrow.gifDial Peer Overview
icon_arrow.gifVoice over IP Overview
icon_arrow.gifVoice Over IP - Per Call Bandwidth Consumption
icon_arrow.gifVoice Network Signaling and Control

icon_confused.gif: 642-453 Implementing Cisco Voice Gateways and Gatekeepers (GWGK)
icon_exclaim.gifCisco IOS H.323 Configuration Guide
icon_exclaim.gifCisco IOS MGCP and Related Protocols Configuration Guide
icon_exclaim.gifCisco IOS SIP Configuration Guide
icon_exclaim.gifCisco Unified Survivable Remote Site Telephony Install and Upgrade Guides
icon_exclaim.gifCisco Unified Survivable Remote Site Telephony (SRST): All Versions
icon_exclaim.gifCisco Unified Survivable Remote Site Telephony Configuration Guides
icon_exclaim.gifCisco Secure SRST Configuration Example
icon_exclaim.gifCisco SRST and SIP SRST Command Reference (All Versions)
icon_exclaim.gifTrunk-Management Features
icon_exclaim.gifCisco IOS ISDN Voice Configuration Guide
icon_exclaim.gifConfiguring Transparent Common Channel Signaling
icon_exclaim.gifCaller ID
icon_exclaim.gifMLPP for Analog and BRI Endpoints on Cisco IOS Voice Gateways
icon_exclaim.gifSCCP Controlled Analog (FXS) Ports with Supplementary Features in Cisco IOS Gateways
icon_arrow.gifCisco IOS Fax and Modem Services over IP Application Guide
icon_exclaim.gifH.323 Gateway Dial-Peer Configuration for Cisco CallManager Server Redundancy
icon_exclaim.gifPIX/ASA 7.x: Enable VoIP (SIP, MGCP, H323, SCCP) Services Configuration Example

icon_confused.gif: 642-642 Quality of Service (QoS)
icon_exclaim.gifCisco IOS Quality of Service
icon_exclaim.gifInternetworking Technology Handbook - Quality of Service (QoS)
icon_exclaim.gifCisco IOS Quality of Service Solutions Configuration Guide, Release 12.4
icon_exclaim.gifQuality of Service for Voice
icon_arrow.gifCatalyst 2950 Switch - Configuring QoS
icon_arrow.gifCatalyst 2960 Switch - Configuring QoS
icon_arrow.gifCatalyst 3550 Multilayer Switch - Configuring QoS
icon_arrow.gifCatalyst 3560 Switch - Configuring QoS
icon_exclaim.gifCatalyst 2950 Series Switches Quality of Service (QoS) FAQ
icon_exclaim.gifQuality of Service on Catalyst 2900 XL and 3500 XL Series Switches Frequently Asked Questions
icon_exclaim.gifCisco IOS Wide-Area Networking Configuration Guide, Release 12.4
icon_arrow.gifAdaptive Frame Relay Traffic Shaping for Interface Congestion
icon_arrow.gifFrame Relay Queueing and Fragmentation at the Interface
icon_arrow.gifFrame Relay Voice-Adaptive Traffic Shaping and Fragmentation
icon_arrow.gifMQC-Based Frame Relay Traffic Shaping
icon_arrow.gifAutomation for Quality of Service Deployments: Cisco AutoQoS
icon_arrow.gifAutoQoS for Voice Over IP (VoIP)

icon_confused.gif: Cisco IP Telephony (CIPT)

icon_exclaim.gifCisco CallManager Documentation Guide for Release 4.1(3)
icon_arrow.gifCisco CallManager Administration Guide, Release 4.1(3)
icon_arrow.gifCisco CallManager System Guide, Release 4.1(3)
icon_arrow.gifCisco CallManager Features and Services Guide, Release 4.1(3)
icon_arrow.gifCisco CallManager Security Guide, Release 4.1(3)
icon_arrow.gifCisco CallManager Serviceability Administration Guide, Release 4.1(3)
icon_arrow.gifCisco CallManager Serviceability System Guide, Release 4.1(3)
icon_arrow.gifTroubleshooting Guide for Cisco CallManager, Release 4.1(3)

icon_exclaim.gifCisco Unified CallManager Documentation Guide for Release 5.0(4)
icon_arrow.gifCisco Unified Communications Operating System Administration Guide, Release 5.0(4)
icon_arrow.gifCisco Unified CallManager Administration Guide, Release 5.0(4)
icon_arrow.gifCisco Unified CallManager System Guide, Release 5.0(4)
icon_arrow.gifCisco Unified CallManager Features and Services Guide, Release 5.0(4)
icon_arrow.gifCisco Unified CallManager Security Guide, Release 5.0(4)
icon_arrow.gifCisco Unified CallManager Bulk Administration Guide, Release 5.0(4)
icon_arrow.gifCisco Unified CallManager Serviceability Administration Guide, Release 5.0(4)
icon_arrow.gifCisco Unified CallManager Serviceability System Guide, Release 5.0(4)
icon_arrow.gifCisco Unified CallManager CDR Analysis and Reporting Administration Guide, Release 5.0(4)
icon_arrow.gifTroubleshooting Guide for Cisco Unified CallManager, Release 5.0(4)

icon_exclaim.gifCisco Unified Communications Manager Documentation Guide for Release 6.0(1)
icon_arrow.gifCisco Unified Communications Operating System Administration Guide
icon_arrow.gifPDF - Cisco Unified Communications Manager Administration Guide, Release 6.0(1)
icon_arrow.gifPDF - Cisco Unified Communications Manager System Guide, Release 6.0(1)
icon_arrow.gifPDF - Cisco Unified Communications Manager Features and Services Guide, Release 6.0(1)
icon_arrow.gifCisco Unified Communications Manager Security Guide, Release 6.0(1)
icon_arrow.gifCisco Unified Communications Manager Bulk Administration Guide 6.0(1)
icon_arrow.gifCisco Unified Serviceability Administration Guide for Cisco Unified Communications Manager, Release 6.0(1)
icon_arrow.gifCisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Cisco Unified Communications Manager, Release 6.0(1)
icon_arrow.gifTroubleshooting Guide for Cisco Unified Communications Manager

icon_exclaim.gifCisco CallManager and Cisco IOS Interoperability Guide
icon_exclaim.gifA Typical U.S. Dial Plan for Cisco CallManager 3.x and 4.x
icon_exclaim.gifHow to Configure MGCP with Digital PRI and Cisco CallManager
icon_exclaim.gifEnhanced Transcoding and Conferencing for IOS Voice Gateways in a CallMananger Network using DSP Resources Configuration Example
icon_exclaim.gifMGCP with Digital CAS and Cisco CallManager Configuration Example
icon_exclaim.gifCallManager and IOS Gateway DSP Farm Configuration Example
icon_exclaim.gifCallManager for Cisco Unity Express Configuration Example
icon_exclaim.gifHow to Use Cisco CallManager to Configure a Catalyst WS-X6608-T1 Port as a T1 VoIP Gateway
icon_exclaim.gifConfiguring a Catalyst WS-X6608 Port as DSP Resource for Transcoding and MTP Using Cisco CallManager 3.3(x) and 4.x
icon_exclaim.gifHardware Conference Bridge Configuration and Use with CallManager and a Catalyst 6000/6500 WS-X6608 Port
icon_exclaim.gifUnderstanding Transcoding and Conference Bridging Using a Catalyst 6000 WS-X6608-T1/E1 Blade
icon_exclaim.gifDevice Configuration with TAPS and BAT in Cisco CallManager Administration
icon_exclaim.gifMigrate Extension Numbers Between Phones using the Bulk Administration Tool
icon_exclaim.gifTime-of-Day Routing Configuration Example
icon_exclaim.gifSIP-TLS between IOS SIP Gateway and CallManager Configuration Example
icon_exclaim.gifH.323 Gateway Configuration Between CallManager Express and CallManager

icon_confused.gif: 642-426 Troubleshooting Cisco Unified Communications Systems (TUC)
icon_arrow.gifCisco IOS Voice Troubleshooting and Monitoring Guide
icon_exclaim.gifSet Up Cisco CallManager Traces for Cisco Technical Support
icon_exclaim.gifTroubleshooting Codec and Voice Card Complexity
icon_exclaim.gifTroubleshooting One Way Voice Issues
icon_exclaim.gifTroubleshooting QoS Choppy Voice Issues
icon_exclaim.gifTroubleshooting Voice Connection Trunks
icon_exclaim.gifTroubleshooting Router Interfaces and Modules Issues
icon_exclaim.gifTroubleshooting the DSP on NM-HDV for Cisco 2600/3600/VG200 Series Routers
icon_exclaim.gifTroubleshooting Echo Problems between IP Phones and IOS Gateways
icon_exclaim.gifTroubleshooting Hissing and Static
icon_exclaim.gifUnderstanding Jitter in Packet Voice Networks (Cisco IOS Platforms)
icon_exclaim.gifVoIP over PPP Links with Quality of Service (LLQ / IP RTP Priority, LFI, cRTP)
icon_exclaim.gifUsing the show call active voice Command to Troubleshoot Voice Quality Issues
icon_exclaim.gifVoice Over IP - Per Call Bandwidth Consumption
icon_exclaim.gifEcho Troubleshooting with a Catalyst 6608 T1/E1 Blade

icon_arrow.gifInteroperability Guides -- example of real life issues (don't need for exams :D)
icon_exclaim.gifCisco Interoperability Portal Cisco Unified Communications Manager
icon_exclaim.gifCisco Interoperability Portal Cisco Voice Gateways


icon_idea.gifOther Cisco Resources
icon_exclaim.gifCertification Exam Tutorial
icon_exclaim.gifCisco Learning Connection - Voice and Unified Communications
icon_exclaim.gifCisco on Cisco Technology Tutorials
icon_exclaim.gifCisco Unified Communications System Documentation
icon_exclaim.gifCisco Unified Communications IP Telephony Technical Information Site
icon_exclaim.gifUsing the Technical Support and Documentation Website

icon_idea.gifCisco Interactive Voice Network Configuration Examples
icon_arrow.gifCall Admission Control Interactive Voice Network Configuration Example
icon_arrow.gifDevice Pools Interactive Voice Network Configuration Example
icon_arrow.gifMedia Resources Interactive Voice Network Configuration Example
icon_arrow.gifMGCP IOS Gateway (RTP) Interactive Voice Network Configuration Example
icon_arrow.gifMGCP IOS Gateway (San Jose) Interactive Voice Network Configuration Example
icon_arrow.gifMGCP Unified CallManager Gateway (RTP) Interactive Voice Network Configuration Example
icon_arrow.gifMGCP Unified CallManager Gateway (San Jose) Interactive Voice Network Configuration Example
icon_arrow.gifPhone Configuration (RTP) Interactive Voice Network Configuration Example
icon_arrow.gifPhone Configuration (San Jose) Interactive Voice Network Configuration Example
icon_arrow.gifQuality of Service Interactive Voice Network Configuration Example
icon_arrow.gifRegions Interactive Voice Network Configuration Example
icon_arrow.gifSRST Voice Mail Interactive Voice Network Configuration Example
icon_arrow.gifUnified CallManager Extension Mobility Interactive Voice Network Configuration Example
icon_arrow.gifUnified CallManager Interactive Voice Network Configuration and Troubleshooting Case Study
icon_arrow.gifUnified CallManager Voice Mail Interactive Voice Network Configuration Example
icon_arrow.gifUnified SRST Interactive Voice Network Configuration Example
icon_arrow.gifUnity Voice Mail Interactive Voice Network Configuration Example
icon_arrow.gifVoice Dial Plan Interactive Voice Network Configuration Example
icon_arrow.gifVoice Mail Interactive Voice Network Troubleshooting


icon_exclaim.gifNDA and Forum rules

If you have any more questions feel free to reply to this topic. Do not ask about or mention the topics of the SIM(s) or discuss any required steps for specific SIM(s). Everything related to the CCVP objectives that cover something that can be configured, implemented, verified, troubleshot, etc, is a possible topic for the CCVP exam. You need to know them all, not just the ones Cisco happens to have currently in their exams, or someone else got last week. icon_wink.gif
Ten9t6 wrote:
All,

First I want to say welcome to the Cisco section of TechExams. Let me know if you have any questions during your visit. We have some very knowledgeable members that are more than willing to help you out.

BUT...

We do have some rules. It is ok to talk about areas that are good to focus, (like the blueprint for the test) but it is not ok to state what questions or sims you had (To be more clear....do not say I had two on OSPF and one on Underwater Basket Weaving..Yes, I know that is not getting specifics...but you should not be mentioning these at all. It is not my NDA or TechExams NDA...it is what you signed w/ Cisco.) icon_wink.gif If you can't face the question or the sim, without a heads up, your not ready for the exam.

Again, welcome to the forum. Learn as much as you can. Help when you can help. And please watch what you post.

Thanks...
Ten9t6
mikej412 wrote:
Cisco Career Certifications and Confidentiality Agreement

The main guts of the Cisco NDA is "contents of the exam are confidential."
You agree that the contents of the exam are confidential and that the disclosure of that information could compromise the integrity of the Program and of Certifications. Cisco makes exams available to you solely to test your knowledge of the exam subject matter for which you seek Certification. You are expressly prohibited from disclosing, publishing, reproducing, or transmitting any exam and any related information including, without limitation, questions, answers, worksheets, computations, drawings, diagrams, length or number of exam segments or questions, or any communication, including oral communication regarding or related to the exam (known collectively as “Proprietary Information”), in whole or in part, in any form or by any means, oral or written, electronic or mechanical, for any purpose, without the prior express written permission of Cisco.

Cisco Candidate Conduct Policy
No candidate will take any action that will compromise the integrity or confidentiality of a Cisco Certification examination or otherwise compromise the integrity of the Cisco Certification program. Such actions include but are not limited to:
• Disseminating actual exam content via web postings, discussion groups, chat rooms, study guides, etc.


From Cisco Online Certification Support
As a matter of policy Cisco Systems, Inc. does not disclose the content of our certification exams. This includes exam pass marks, the exact number of questions on each exam, as well as the number of each type of question a candidate will see during their exam.

icon_idea.gifOther Useful VoIP Links
icon_arrow.gifAsterisk
:mike: Cisco Certifications -- Collect the Entire Set!
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