Boothelper image for MC3810

Hi all,

Sorry if this has been asked before.

Just bought 4 MC3810's not too long ago and only 1 has boothelper image
mc3810-wboot-mz.bin.120-6r.T4 loaded and I can't boot any IOS larger than about 6 meg on the others. All have 16 meg of flash. I have been searching everywhere and still can't find this image. I also have a CCO account and could not find it there. Does anyone know where to locate this file or where I could get a copy?

This is a LAB setup and not production.

Thanks in advance.

Edit: I think I may be wrong. I just read the doc again on Cisco and it looks like I only need
this image if I am running 32 meg of flash. I guess I am having a different problem. Will need
to look at why I can't load the larger image.

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Comments

mikej412

What's the boot rom versions, and how much memory do they they show on boot. Someone may have upgraded the memory to 64Meg without the boot roms (if they are MC3810s or MC3810-V). If that's the case, then I think it only shows as 32 Meg memory and with large images they will just reboot.

ccvp_wannabe

mikej412 wrote:

What's the boot rom versions, and how much memory do they they show on boot. Someone may have upgraded the memory to 64Meg without the boot roms (if they are MC3810s or MC3810-V). If that's the case, then I think it only shows as 32 Meg memory and with large images they will just reboot.

Here is a show ver

Cisco Internetwork Operating System Software
IOS (tm) MC3810 Software (MC3810-WBOOT-M), Version 11.3(1)MA1, MAINTENANCE INTERIM SOFTWARE
Copyright (c) 1986-1998 by cisco Systems, Inc.
Compiled Sun 25-Jan-98 00:01 by krunyan
Image text-base: 0x00023000, data-base: 0x00233C68

ROM: System Bootstrap, Version 12.0(1)XA4, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

Router uptime is 0 minutes
System restarted by reload
System image file is "eprom:mc3810-wboot-mz", booted via ROM

Cisco MC3810 (MPC860) processor (revision 06.07) with 27648K/5120K bytes of memory.
Processor board ID 10118832
PPC860 PowerQUICC, partnum 0x0000, version A03(0x0013)
MC3810 SCB board (v00.--)
1 Multiflex T1(slot 3) RJ45 interface(v02.C0)
1 Ethernet/IEEE 802.3 interface(s)
4 Serial network interface(s)
1 Channelized T1/PRI port(s)
256K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (AMD29F016)

When I upgrade to a larger image I get the prompt Router(boot)#

boot rom is 17-4840-01
???

mikej412

ccvp_wannabe wrote:

System image file is "eprom:mc3810-wboot-mz", booted via ROM

ccvp_wannabe wrote:

When I upgrade to a larger image I get the prompt Router(boot)#

You're booting the RX-boot image in ROM.

What's your configuration register value?
What image have you loaded onto flash?
What show up when you do a dir flash?

ccvp_wannabe

Thanks for the quick reply.

What's your configuration register value?
0x2102

What image have you loaded onto flash?
mc3810-i5k9s-mz.123-18a.bin

What show up when you do a dir flash?
I acan't run a dir flash or a show flash or a dir.

If I boot to 12.1(27)b It works ok

mikej412

ccvp_wannabe wrote:

I acan't run a dir flash or a show flash or a dir.

Why, Is the router freezing after it comes to the prompt Router(boot)#

ccvp_wannabe

mikej412 wrote:

ccvp_wannabe wrote:

I acan't run a dir flash or a show flash or a dir.

Why, Is the router freezing after it comes to the prompt Router(boot)#

I'm not really sure. It only happens when I boot this image.

This is what I get on Bootup:

First file: flash:/mc3810-i5k9s-mz.123-18a.bin

Machine Check Exception (0x0200)!
Last CPU Exception Register Context:
PC = 0xfff37d04 MSR = 0x00009042 CR = 0x59420899 LR = 0xfff2b66c
CTR = 0xfff0c208 XER = 0xa000ca6f DAR = 0x3863afc2 DSISR = 0x00000063
DEC = 0x0002fa86 TBU = 0x00000000 TBL = 0x2072c219 IMMR = 0x30000013
R0 = 0xfff2b734 R1 = 0x00005558 R2 = 0x00020000 R3 = 0x3863afc2
R4 = 0x0079b0d8 R5 = 0x000055c0 R6 = 0x000055c0 R7 = 0xfff58ac8
R8 = 0x00020000 R9 = 0x00000057 R10 = 0x000055c0 R11 = 0x00000079
R12 = 0x35420893 R13 = 0x00013318 R14 = 0x30000000 R15 = 0x1957f95b
R16 = 0xbbef5b71 R17 = 0x3653449b R18 = 0x00005d50 R19 = 0x00000001
R20 = 0x00000000 R21 = 0xfff60000 R22 = 0x0089d64c R23 = 0x008230e4
R24 = 0x007fbda8 R25 = 0x00000000 R26 = 0x00823c68 R27 = 0x000055c0
R28 = 0x00000000 R29 = 0x00000003 R30 = 0x0019b0d8 R31 = 0x0082300c

Stack trace:
Frame 00: SP = 0x00005558 PC = 0xfff37d04
Frame 01: SP = 0x00005578 PC = 0xfff2b734
Frame 02: SP = 0x00005598 PC = 0xfff2e96c
Frame 03: SP = 0x000055b8 PC = 0xfff348d4
Frame 04: SP = 0x000057f0 PC = 0xfff29f70
Frame 05: SP = 0x00005808 PC = 0xfff396cc
Frame 06: SP = 0x00005810 PC = 0xfff3a13c
Frame 07: SP = 0x00005b28 PC = 0xfff0e358
Frame 08: SP = 0x00005bd8 PC = 0xfff0df60
Frame 09: SP = 0x00005be0 PC = 0xfff0a894
Frame 10: SP = 0x00005c40 PC = 0xfff0cc04
Frame 11: SP = 0x00005c68 PC = 0xfff0e80c
Frame 12: SP = 0x00005ea8 PC = 0xfff0a41c
Frame 13: SP = 0x00005ff8 PC = 0xfff03190
Frame 14: SP = 0x00000000 PC = 0xffffaddd

UART re-init OK (disable AUX port)

monitor: command "boot" aborted due to exception

MC3810 CPU restarted, RSR=ã, reason(s):,
loss of PLL,
checkstop reset
System Bootstrap, Version 12.0(1)XA4, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
Copyright (c) 1999 by cisco Systems, Inc.
TAC:Home:SW:IOS:Specials for info
Compiled Tue 19-Jan-99 15:47 by linda
MPC860 PowerQUICC, partnum 0x0000, version A03(0x0013)
MC3810 platform with 32768 Kbytes of main memory

ccvp_wannabe

I tried this upgrade on another router and got the same thing.
Is there anyone running an mc3810 with 12.3x or higher? If so what am I doing wrong?
I believe the routers meet the requirements.

mikej412

Try a 12.2 MC3810 image. I think the last 12.3 images required 64 Megs of Memory.

ccvp_wannabe

mikej412 wrote:

Try a 12.2 MC3810 image. I think the last 12.3 images required 64 Megs of Memory.

Yeah 12.2 worked. Just found this:

The Cisco MC3810 is not supported in Cisco IOS Release 12.3(19) and later releases.

From this doc:

http://www.cisco.com/en/US/docs/ios/12_3/release/notes/123REQS.html

I just checked the cisco site gain and apparently all the 12.3 images as far as I could see only support 64MB. Not sure how I got it in my head that 32 was supported. I could have sworn I used the feature navigator but it was probably one of those late nights and my eyes got screwy.
Either way I just ordered 3 sticks of 64MB (One for each) and am planning on using 12.3(1

a
IP PLUS VOIP/ATM

Thanks for the help!

mikej412

ccvp_wannabe wrote:

Either way I just ordered 3 sticks of 64MB (One for each) and am planning on using 12.3(1a IP PLUS VOIP/ATM

Don't forget that the MC3810-V3 uses the same DRAM as the 1760s -- and the MC3810-V and MC3810 don't. Plus go back to check your Boot Rom Versions.

Check out CCVP FAQ

: Hardware Documentation Links section for this -- Table 1.6 in the Overview of the Cisco MC3810 Series Document -- it has all the memory and upgrade information. It turns out there were even some 12.0 images that required 64 meg of memory (which meant they were for the V3s)

The part number for the MC3810 Boot Rom upgrade to support 64 meg is

Boot ROM P/N: BOOT-381V=

Let me boot up an upgraded MC3810 and see what it reports as the Version on boot.....

IOS (tm) MC3810 Software (MC3810-A2JK9SV5-M), Version 12.3(18a), RELEASE SOFTWARE (fc1)

ROM: System Bootstrap, Version 12.0(6r)T4, RELEASE SOFTWARE (fc1)
ROM: MC3810 Software (MC3810-WBOOT-M), Version 11.3(1)MA1, MAINTENANCE INTERIM SOFTWARE

cisco MC3810 (MPC860) processor (revision 06.07) with 61440K/4096K bytes of memory.

16384K bytes of processor board System flash (AMD29F016)

ccvp_wannabe

Thanks Mike,

Thats the part where I am stuck because I have the supported boot rom on this router with
System Bootstrap, Version 12.0(6r)T4 and I meet the requirements but I still couldn't get it to
load. Just have to wait and see if the memory helps. I hjave a 1760 but I have the MC310 and and MC3810-V's

Thanks for the help!

ccvp_wannabe

Got my memory today and tried to load the last supported 12.3.18a image and the router still fails to boot. I'm bummed.

mikej412

You could just have a corrupt image. Do you have that image running on any other router so that you know you've got a good image? Try another late model 12.3 image if you have one.

ccvp_wannabe

Yeah I have tried multiple 12.3 images. I can only get 12.2 images to load but only voip/voatm images, not enterprise. I have been banging my head against a wall for almost 3 hours. Tried different routers too with no luck.