AmpdChaos wrote: lol... see my problem would be is that i feel like if i keep going i would over qualify for alot of entry level jobs... i only have one year of working experience and im not working currently ... is that an issue??
astorrs wrote: What ccaltacc is describing, I would usually refer to as a Field Services Analyst or Remote Support Technician. In a small company the jobs will often overlap with a Service Desk Analyst position; in larger enterprises they are very different with essentially no overlap. Your best bet is to start with a smaller company and build the varied skill set he describes rather than getting on in a Service Desk role at a larger company or you will be limited in what you can do/learn.