extension mobility

gpsnwegpsnwe Member Posts: 4 ■□□□□□□□□□
hai all !

any body configure the extension mobility service in the ccm 4.0 series .


i configure the all the things as per guidence given in the help file .

when i'm seeing service activation in the ccm service

tomcat web service

extension mobility N/A activated .

i enable the extension mobility is activated.

and checking the services in the windows 2000 server it shows cisco tomcat service is activated and there is no extension mobility service in there.

pl confirm the what the web address we have to configure in the ip phone services for extension mobility service , login/logout webaddress.

in the user configuration " how to enable the authentication proxy in the user configuration ".

pl suggest some ideas and troubleshooting method .

thanks in advance !!!!!!!!!!!!!

icon_confused.gif:
Sri Ram.P
Mob:+91 99528 46575

Comments

  • nice343nice343 Member Posts: 391
    check the next post
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  • nice343nice343 Member Posts: 391
    I found these steps follow it

    Configuring Extension Mobility
    With the extension mobility feature, a user can log in to a phone and
    his profile will be applied to the phone. Therefore, a user can receive,
    for example, his speed-dial and softkey settings on different phones
    throughout an enterprise. Specifically, a user can press the Services
    button on an IP phone to log in to the phone; this retrieves the user’s
    profile.
    The following six basic steps are required to configure extension
    mobility:
    1. Start the extension mobility service on the CCM server. Enter the
    Cisco CallManager Serviceability application by selecting the
    Application, Cisco CallManager Serviceability menu option.
    From the Cisco CallManager Serviceability screen, select the
    Tools, Service Activation menu option. Select the Cisco
    Extended Functions and Cisco Extension Mobility Logout
    check boxes, and click the Update button.

    2. Create a new service to be used by extension mobility. Select the
    Feature, Cisco IP Phone Services menu option, and click the
    Add a New IP Phone Service link. Name the service, and enter
    the following in the Service URL field:
    http://CCM_IP_address/emapp/EMAppServlet?device=#DEVICENAME#
    Later, you will assign this service to devices that require extension
    mobility.
    3. As a best practice, tweak the service parameters. Select the
    Service, Service Parameters menu option. From the drop-down
    menus, select the appropriate CCM server and the Cisco Extension
    Mobility Logout service. Select True for the Enforce Maximum
    Login Time service. Change the Maximum Login Time to 168:00.
    In the Multiple Login Behavior field, select Auto Logout, which
    allows a user to log in to a phone while automatically logging him
    out of a phone that he had previously logged in to. Choose True
    for the Alphanumeric Userid field. Select False for the Remember
    last user logged in field. Then, click the Update button to apply
    your changes.
    4. Create a default device profile for each IP phone. Select the
    Device, Device Settings, Device Profile Default menu option,
    and click the Add a New Device Profile Default link. Select the
    device type from the Device Type drop-down menu. Select the
    settings (for example, music on hold, locale, and phone button
    template) that you want to be applied to an IP phone when no one
    is logged in to the phone.
    My daily blog about IT and tech stuff
    http://techintuition.com/
  • gpsnwegpsnwe Member Posts: 4 ■□□□□□□□□□
    when i run http file

    http://CCM_IP_address/emapp/EMAppServlet?device=#DEVICENAME# in the call manger it shows login unsuccessfull , error 100 .

    so what is the problem .

    still cisco extnsion moblity service shows N/A in control section .

    how to solve the N/A in the cisco sextension mobility services .


    thanks for clear reply !!!!
    Sri Ram.P
    Mob:+91 99528 46575
  • jonmo2578jonmo2578 Member Posts: 14 ■□□□□□□□□□
    Ive not seen that particular error message...

    however, when i set extension mobility up for my users is follow this process. ( CM 4.1 )

    1/ Create a device profile with all the users extns etc..
    2/ Create a User configuration in Users - Add new users.. Set up login pin etc..
    3/ Click on Extn Mobility and associate the device profile to the user configuration....
    4/ Go Device and check the phone configuration. Make sure it has Extn Mobility enabled on it..

    Thats pretty much it..
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