Laptop crashing

binarysoul

I have a Dell laptop running XP and it often crashes with a blue screen.
Has anyone seen this stop code?

Error code 1000008e, parameter1 c0000005, parameter2 804d9b34, parameter3 f1a2299c, parameter4 00000000.

It happens so randomly. Also, today I couldn't do Ctrl Alt Del and had to power it down after it frooz.

undomiel

Is it referencing a specific file in the blue screen? Normally the blue screen mentions a dll or something like that. Check the crash **** for it. http://www.microsoft.com/whdc/DevTools/Debugging/default.mspx Install the windows debugger, set up the symbols path to point to

SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

You can change the c:\symbols to point to wherever you want it to point. Then open up a crash **** in c:\windows\minidump. After it finishes loading use !analyze to have it run through the crash ****. It should point you towards where things are crashing and what the root cause is.

Take a look at http://www.dumpanalysis.org/blog/index.php/category/windbg-tips-and-tricks/ for more info than you would likely care to know about **** analyzing.

Generally in my experience this is related to a driver needing to be updated or a driver getting corrupted. Normally video drivers. So update those to the latest and since it is a laptop it would be a good idea to update your BIOS as well.