You can't be serious....
I work on a helpdesk supporting about 300 users, mostly local, with some remote. When taking a call or ticket, we first use our own individual knowledge, then ask our co-workers, then look it up in our KB for most known issues or settings; one of those things in the KB is to run chkdsk for certain problems; for some reason, it fixes something in one of the in-house programs used.........okay, enough background....
riiiinng! riiinnng!!
Me: Helpdesk, Rick speaking...
Them: I keep getting this error...blah blah blah....
Me: Okay, we are going to run a utility that will check parts of the hard disk in your computer. This shouldn't take too long, and will require a reboot, so save any work you have open now, and let me know when you are ready...
Them: (few minutes later)....Ok, Ready!!
Me: Click the Start button.
Them: The what?!?!
Them: Oh, that Start button
Me: Click on Run, and type CMD, then hit enter
Them: Oh my...this big black window with all sorts of weird text just came up..
Me: I know. That's good. That's how we run certain commands to the operating system.
Them: Ok, what next? I don't know any of these commands.
Me: I'll spell it out for you...
Them: OK...
Me: C
Them: C
Me: H
Them: H
Me: K
Them: K
Me: D
Them: D
Me: S
Them: S
Me: K
Them: K
Me: Space bar...
Them: S-P-A.....
Me:Whoa whoa...wait.....are you typing the words, "space bar"?!?
Them: Uhh..yeah....
riiiinng! riiinnng!!
Me: Helpdesk, Rick speaking...
Them: I keep getting this error...blah blah blah....
Me: Okay, we are going to run a utility that will check parts of the hard disk in your computer. This shouldn't take too long, and will require a reboot, so save any work you have open now, and let me know when you are ready...
Them: (few minutes later)....Ok, Ready!!
Me: Click the Start button.
Them: The what?!?!
Them: Oh, that Start button
Me: Click on Run, and type CMD, then hit enter
Them: Oh my...this big black window with all sorts of weird text just came up..
Me: I know. That's good. That's how we run certain commands to the operating system.
Them: Ok, what next? I don't know any of these commands.
Me: I'll spell it out for you...
Them: OK...
Me: C
Them: C
Me: H
Them: H
Me: K
Them: K
Me: D
Them: D
Me: S
Them: S
Me: K
Them: K
Me: Space bar...
Them: S-P-A.....
Me:Whoa whoa...wait.....are you typing the words, "space bar"?!?
Them: Uhh..yeah....
i remain, he who remains to be....
Comments
-
dynamik
Banned Posts: 12,312 ■■■■■■■■■□
Haha. That reminded me of this thread: http://www.techexams.net/forums/viewtopic.php?t=36775
Thanks for sharing.
Also, thanks to the guy who posted www.notalwaysright.com in the other thread. That site is hilarious! -
GT-Rob
Member Posts: 1,090
www.techcomedy.com is another good one.
Reminds me of my days in tech support. Ugh, such a bad time lol -
IA-Daigakusei
Member Posts: 79 ■■■□□□□□□□
That's really funny! I wish I could remember some stupid tales by customers.
Oh yeah, the Not Always Right site is hilarious..Working on: NOTHING
Left To Do: EVERYTHING -
snadam
Member Posts: 2,234 ■■■■□□□□□□
gave me a good laugh amidst this 293 crap, thanks! it deserves the lol emoticon:
**** ARE FOR CHUMPS! Don't be a chump! Validate your material with certguard.com search engine
:study: Current 2015 Goals: JNCIP-SEC JNCIS-ENT CCNA-Security -
Ricka182
Member Posts: 3,359
DoubleD wrote:I posted that pic before you
Uhhh...ok....snadam wrote:gave me a good laugh amidst this 293 crap, thanks! it deserves the lol emoticon:
I remember studying for those exams, not 293, but MS in general...a good break for a laugh does help bring you back to reality sometimes......i remain, he who remains to be....
