Documentation

I have recently been asked to create a lot of documentation for procedures/requests etc for our company and I am finding it a little difficult. I have never been great at it and don't enjoy documentations, but been told I am the best in the company for the task.
Does anyone have any good templates that I might be able to check out with idea's for what I need to do.
The main templates/checklists that I have been asked to work on first are:
Request for Hardware/Software testing
Request for work to be completed
New user set up form
Request for System Audit

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Comments

JDMurray

Does your business have an intranet Web server? It sounds like you need a software package that allows those forms to be created and fill-out online using a Web browser. It would sure make auditing requests easier and it would save a lot of paper. And a nice package might come with a bunch of pre-made templates that you could begin with.

darkerosxx

JD, do you have any good *free* examples of the software you mentioned?

JDMurray

The free version of Alfresco is something that I have used and I like it a lot, but it's a full CMS and really overkill for just a forms submission engine. Still, it's a great way to keep track of documents and all other types of content and worth looking into.

dynamik

Have you looked at Sharepoint services? I know it supports forms, but I'm not sure to what extent. And it is free if you have Server 2003/2008.

DanielHughes

Thanks for the input. We have looked at several options including Sharepoint etc.
Will definatley look into the Alfresco option. Cheers!