Documentation

DanielHughes

I have recently been asked to create a lot of documentation for procedures/requests etc for our company and I am finding it a little difficult. I have never been great at it and don't enjoy documentations, but been told I am the best in the company for the task.
Does anyone have any good templates that I might be able to check out with idea's for what I need to do.
The main templates/checklists that I have been asked to work on first are:
Request for Hardware/Software testing
Request for work to be completed
New user set up form
Request for System Audit

JDMurray

Does your business have an intranet Web server? It sounds like you need a software package that allows those forms to be created and fill-out online using a Web browser. It would sure make auditing requests easier and it would save a lot of paper. And a nice package might come with a bunch of pre-made templates that you could begin with.

darkerosxx

JD, do you have any good *free* examples of the software you mentioned?

JDMurray

The free version of Alfresco is something that I have used and I like it a lot, but it's a full CMS and really overkill for just a forms submission engine. Still, it's a great way to keep track of documents and all other types of content and worth looking into.

dynamik

Have you looked at Sharepoint services? I know it supports forms, but I'm not sure to what extent. And it is free if you have Server 2003/2008.

DanielHughes

Thanks for the input. We have looked at several options including Sharepoint etc.
Will definatley look into the Alfresco option. Cheers!