am i not qualified??
I have been looking for a different job for a long time and I apply to every job I come across in my area that I may be a fit for. I am wanting a desktop support position, but I have also applied to helpdesk I and II positions. The only calls Ive been getting have been from a recruiting agency. I am beginning to wonder if im not even qualified for a helpdesk I job. I had a phone interview 2 days ago with a helpdesk manager and the recruiter called me back and said that feedback from the guy was that I was "not right for high volume call job with high quotas". I told him that was fine because I was not looking for a straight "call center" only job. I have a BS degree in MIS, a year experience in PC repair and troubleshooting where I am now, A+, Network+, MCP, and one exam away from having MCSA. Is that not qualified for an entry level helpdesk position???