I have a question regarding Cisco Unity call handlers
mrblackmamba343
Inactive Imported Users Posts: 136
I want to have a scenerio where a call is routed to a specific unity number (3002) and after the caller is played a greeting they are allowed to input digits to get to a subcriber's extention and establish communication. I have done what I could but so far it isn't working. Can anyone help me out?
Comments
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mrblackmamba343 Inactive Imported Users Posts: 136I have added another voicemail port on my Callmanager 4.1 (3002)
I have created a new call handler and specified the number (3002)
The rest I have added as screen shots
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Jollycork Member Posts: 149after going through about 15 pages ...
I've created a voice port in Call Manager CiscoUM1-VI2
but when I try to register Unity 4.0 with Call Manager and test the connection I get the following error:
CiscoUM1-VI2 does not respond to registration requests. Says Make sure devices is created in Call Manager database.
It's there, already created it, so I'm missing something in the registration process that will allow Unity to register with Call Manager. I have auto-registration enabled and the messaging services activated.
Anyone who can help ? -
Jollycork Member Posts: 149anyways, got it to work by creating another voice port in Call Manager and have Unity use that.