Custom managed folders not showing

rjbarlow

Hello all,
In Exchange 2007, I created a custom managed folder named "Custom" as in the figure, but I can get it displayed neither in Outlook 2003 SP3 clients, nor in OWA 2007.
I have no errors in the Event Viewver.
Some helps?

royal

Did you properly go through all the steps?

1. You created folder.
2. Did you create a policy that links to that folder?
3. If yes, did you assign a user this policy?
4. If yes, did you enable the managed folder assistant agent to run at the database level that scans through users that belong to that database, checks their policy, and applies the managed content settings to the user's mailbox?

rjbarlow

Well, I *think* to have followed the walkthrough You said Royal;
more I can't get working any "New Folder Settings..." object, even without a custom folder involved.
I'm quite sure to have ran at least one time
the "Start-ManagedFolderAssistant" cmdlet.
I'll try soon and will come back with the results, though.

P.s. The mailbox policy needs to be applied to the fspecific folder under which I created the "New fManaged Folder Settings..." object. That is true?

Thank you as always.

royal

rjbarlow wrote: »

P.s. The mailbox policy needs to be applied to the fspecific folder under which I created the "New fManaged Folder Settings..." object. That is true?

Yes. Refer to my #2.

The steps are all outlined rather well in the following sites:
Deploying Messaging Records Management
Exchange 2007 Messaging Records Management (Part 1)