IE 7.0 on TS Windows Server 2008 crashes

Hi

Could you help me to resolve following problem please?
I have Terminal Server installed on Windows Server 2008 64 bit. Sometimes when I click link in remote outlook (all users get the same issue) IE stops responding. It happens quite offer and doesn’t depend of link. Sometimes I need to click one link three times to get it opened in IE.

Taken actions:
1. Scan system using Forefront Security – no spyware found
2. Reset IE settings – no results
3. Install new available patches – no results
4. Disable all Add-ons IE

Has somebody else had similar issue?
Many thanks for your help.

In event view is logged following error:
Log Name: Application
Source: Application Error
Date: 02/07/2009 10:47:57
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxx
Description:
Faulting application iexplore.exe, version 7.0.6001.18248, time stamp 0x49f1c24f, faulting module SHELL32.dll, version 6.0.6001.18167, time stamp 0x4912ecfb, exception code 0xc0000005, fault offset 0x000884e9, process id 0x31c, application start time 0x01c9fafa2da35cf7.

And

Log Name: Application
Source: Windows Error Reporting
Date: 02/07/2009 10:48:02
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: xxx
Description:
Fault bucket 601424524, type 5
Event Name: BEX
Response: None
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 7.0.6001.18248
P3: 49f1c24f
P4: SHELL32.dll
P5: 6.0.6001.18167
P6: 4912ecfb
P7: 000884e9
P8: c0000005
P9: 00000008
P10:

Report:

Windows NT Version 6.0 Build: 6001 Service Pack 1
Product (0xa): Windows Server (R) 2008 Enterprise
Edition: ServerEnterprise
BuildString: 6001.18226.amd64fre.vistasp1_gdr.090302-1506
Flavor: Multiprocessor Free
Architecture: X64
LCID: 1033

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Comments

arwes

What version of Exchange are you running?

PiotrIr

arwes wrote: »

What version of Exchange are you running?

Hi, many thanks for your reply.
Exchange 2003. But to be honest I don't think it is related to exchange server.

arwes

The reason that I ask, is that it seems somewhat similar to some problems I've seen. Windows Server 2008 is basically "Windows Vista Server" (like R2 is essentially Win7 Server) so it's not too far fetched.

You receive an error message when you try to perform any editing tasks, or you must click to enable the compose frame in Outlook Web Access

It's worth a try to see if that helps.

Another thing to try:

Vista, Outlook & Exchange site...: Internet Explorer 7 - Problems with Outlook Web Access!!!

PiotrIr

Hi,

Many thanks for your reply.
This problem which I have is not related to OWA. I don’t use OWA at all on TS server.
Probably I wasn’t clear enough but:

1. On terminal server I’m using MS Outlook.
2. When I click any link from e-mail (like google.com) my IE tries to open it and crashes some times
3. It happens when I try to open link from document as well so it is not related to Outlook.