Need Advice
marctrewick@hotmail.com
Member Posts: 7 ■□□□□□□□□□
in MCDST
I plan on providing Help Desk and Level 2 Desktop support to the local government in my city as well as to small businesses and home users. I have a MCSE 2000 and have been working as a Tier 2 Desktop Support tech for several years. I am able to resolve most issues but I do not have in depth knowledge of the current OS's being used like XP, Vista, and Windows 7. Should I obtain the MCDST and upgrade to MCITP for Vista and then unto Windows 7. Or should I just focus on MCITP for Enterprise support (Vista). Thanks in advance.
Comments
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captobvious
Member Posts: 648
I would think if you're going to be supporting home users that XP would come into play. Can't hurt to do MCDST and then upgrade, that's my plan.