This is my issue among many (
). I got this Logitec Wilife Surveillance Camera system. It promised all this great stuff it can do.
For example, on the box and on the add it says it can do text message alerts. Okay I get this system and in the software it has options to send video clip, and or snap shot of the motion detected alert. You know if someone where to break in it would detect the motion and send me a text message along with the video clip or snap shot of the event (whichever I had chosen at the config window. Doesnt even work. I call Logitec, they say for some this option doesn't work? I said why? what SP? what OS what is causing this. I would like a snap shot of the event that caused this alert like the box said. But the box said text message alerts (generic)
but the software and manual say snap shot/video clip. I mean I see this all the time. The Frustrating part is I get so pissed off about the fact the crap should just work if they say it works and you follow exactly what they say as far as system requirements and all it should freaking work.
Now I have a customer who is very disappointed and also the command center freezes up once in awhile. I fixed that but jerryrigged it but it works. Just I seen many huge companies have so many issues. They are shooting software and devices out so much to keep their profit margins high but after you buy it, you find out that it is half arsed finished?
Can anyone give me some advice. I mean I have been choosing decent companies but LogiTec???and even Microsoft promises great stuff (Vista example) but these products have been so lame and not up to what the box and manual says it can do. And then me being almost a perfectionist (
except in my writing and spelling
) in my craft of IT, I am a perfectionist and want the system to do what they promised. And even 1 more thing, we changed to and ISP to use their Cloud so to speak and have so many issues now they we are using them as the Cloud, and we also are now hosting our website on another hosting plateform. They promised so much uptime it wasnt funny. Every 2 weeks the site is down.
WT??????Why are people promising so much and falling short. And
how can I keep my sanity???Help....I am just getting so pissed of lately
at companies saying their stuff can do this and that and when you get it 1/2 or 2/3 works only and their are working on the rest.
The best product that we have that worked right out of box and is still working with NO bugs is MailMarshall our spam filter system. Freaking easy to use, very powerful, and never has issues..even with their updates.
Anyone experience this frustration or am I just nutz
