Cant get phone to register

PenfoldPenfold Member Posts: 43 ■■■□□□□□□□
Hi all,

I'm having problems getting the VTGO softphone to work with GNS3, it gets an IP address but then gets stuck at connecting to T.F.T.P server. Heres my config:

hostname voip

no ip dhcp use vrf connected

ip dhcp pool VOIP
option 150 ip

interface FastEthernet0/0
ip address
duplex auto
speed auto

tftp-server flash:phone/7940-7960/P00308000500.bin alias P00308000500.bin
tftp-server flash:phone/7940-7960/P00308000500.loads alias P00308000500.loads
tftp-server flash:phone/7940-7960/P00308000500.sb2 alias P00308000500.sb2
tftp-server flash:phone/7940-7960/P00308000500.sbn alias P00308000500.sbn

load 7960-7940 P00308000500
max-ephones 8
max-dn 8
ip source-address port 2000
max-conferences 4 gain -6
transfer-system full-consult
create cnf-files version-stamp 7960 Dec 10 2009 23:13:41

ephone 1
device-security-mode none
mac-address 001A.9283.1DED

line con 0
line aux 0
line vty 0 4

ntp server


Been trying to get my head around this for a few hours so any helps appreciated.


  • peanutnogginpeanutnoggin Member Posts: 1,096 ■■■□□□□□□□
    run the command: "debug t.f.t.p. event" no dots in between the t.f.t.p



    We cannot have a superior democracy with an inferior education system!

    -Mayor Cory Booker
  • AlexMRAlexMR Member Posts: 275
    Doublecheck the mac address o the softphone and that you are using the proper file with the alias command, under tftp-server. I remember having the VTGO softphone changing the mac address automatically for some reason.
    Training/Studying for....CCNP (BSCI) and some MS.
  • PenfoldPenfold Member Posts: 43 ■■■□□□□□□□
    Thanks for the resonses, ok I've checked the MAC address for the softphone and its correct. Looking at T.F.T.P debug shows its trying to find SEP001A92831DED.cnf.xml, VTGOPC.xml and XMLdefault.cnf.xml.
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