Printer problem, this is weird!
Okay, I've got 2 printers in a room. Both networked.
When I try to install either of them, I get an Error;
Printer driver was not installed. Cannot create a file when that file already exists.
Thing is, there are no files or printers previously installed.
When I click OK on that error, I lose half of the stuff in Control Panel and most of my icons get all messed up.
Plus I lose nearly all the information in System32.
I have been through stuff online to see if anyone else has this problem, but none of them have worked for me.
Anyone else had this problem?
When I try to install either of them, I get an Error;
Printer driver was not installed. Cannot create a file when that file already exists.
Thing is, there are no files or printers previously installed.
When I click OK on that error, I lose half of the stuff in Control Panel and most of my icons get all messed up.
Plus I lose nearly all the information in System32.
I have been through stuff online to see if anyone else has this problem, but none of them have worked for me.
Anyone else had this problem?
2017 Certification Goals:
CCNP R/S
CCNP R/S
Comments
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MAC_Addy
Member Posts: 1,740 ■■■■□□□□□□
They're IP printers and I'm installing them through Windows.
Add a printer.
Local Printer...
Create a new port.
Add IP address and then select driver.2017 Certification Goals:
CCNP R/S -
tiersten
Member Posts: 4,505
What do you mean you lose nearly all the information in system32? All the files get deleted?jamie.english wrote: »Plus I lose nearly all the information in System32. -
MAC_Addy
Member Posts: 1,740 ■■■■□□□□□□
Sounds very weird. They're not deleted, once you restart they'll come back.2017 Certification Goals:
CCNP R/S -
tiersten
Member Posts: 4,505
This happening on any other machine or just 1?jamie.english wrote: »Sounds very weird. They're not deleted, once you restart they'll come back. -
Hyper-Me
Banned Posts: 2,059
If 2 printers are in a room, and noone is there to hear them print, do they actually print? -
Bokeh
Member Posts: 1,636 ■■■■■■■□□□
I had something similar with one of my remote users yesterday. They called and said they lost all their printers (they move from office to office a lot). I had them reboot before I logged in, and same issue.
I went to reinstall the printer, and was told I couldn't since print spooler was not running. I checked, it was off. Restarted service and rebooted computer. All the printers came back up after that. -
MAC_Addy
Member Posts: 1,740 ■■■■□□□□□□
Yep. turns out it was the newer printer driver was the messing up.
Seems to be working now.
Got another printer problem though, when I print a test page, it prints a blank document, test page and then 2 more blank pages. Tried changing the drivers. And I've even searched the internet to file really old drivers. still happening.2017 Certification Goals:
CCNP R/S -
Kaminsky
Member Posts: 1,235
You configured it not to print header pages, printer usage reports etc. Just print what it's sent.
Have you tried printing "This is a test" from notepad ? That's always a good clue.Kam. -
phoeneous
Member Posts: 2,333 ■■■■■■■□□□
If 2 printers are in a room, and noone is there to hear them print, do they actually print?
Am I the only one that laughed at this?
