Can’t change password on Windows Server 2008

PiotrIrPiotrIr Member Posts: 236
Hi,

Could you help me to fix following issue please? I can’t find any solution.
I tried to change password when I’m logged over RDP (CTRL+ALT+END) to Windows Server 2008 and whatever I do I’m getting error: “Unable to update the password. The value provided for the new password does not meet the length, complexity, or history requirements of the domain.”
But unfortunately it meets…..

So basically I run Result Set of Policy Wizard for the user and got:
Enforce password history 24 passwords remembered
Maximum password age Not Defined
Maximum password age Not Defined
Maximum password length 9 characters
Password must meet complexity requirements Enabled

And I’m using password like: Dkj%4fdd8 or DJfkj%43*432 so they obviously meet rules. I also tried to change GPO and disabled complexity and changed length – no luck.

As I completely built Server and AD I’m sure there is nothing unusual in configuration. I also tried to reboot DC, login using couple of different users, use different machines – no luck. Whatever I do I’m getting the same error message for all users.

However I can change the password on Active Directory Users and Computer without any problems. It even prompts me when password doesn’t meet complexity requirements but if meet, it changes successfully.

I have Windows Server 2008 SP2 – up to date.

Has somebody had similar issue? Please help me as I almost lost hope…..

Comments

  • phoeneousphoeneous Member Posts: 2,333 ■■■■■■■□□□
    I had a similar problem with a terminal server. When users would remote it, if they were prompted to change their expiring passwords, it wouldnt let them. Turns out the clock was off by 3 minutes from the DC. I fixed the clock, enforced an ntp policy and problem went away.

    I wasnt aware of a Maximum password length policy, only a Minimum length policy. Typo?
  • PiotrIrPiotrIr Member Posts: 236
    Many thanks for your reply.

    Unfortunately it is not a time problem in my case. I already have ntp policy on place so there is no difference in time between servers. I also tried to change password on DC and wasn't able.

    With this "Maximum password length" is a obwiously my mistake. Should be Minimum icon_smile.gif

    I just can't find reasonable explenation why it happends in this system....
  • phoeneousphoeneous Member Posts: 2,333 ■■■■■■■□□□
    Anything in eventvwr?
  • PiotrIrPiotrIr Member Posts: 236
    No. I even changed settings in GPO to log events when fail and success. Nothing, just shows that user tried to changed password and attampt faild.

    DCDIAG hasn't showed anything as well.
  • PiotrIrPiotrIr Member Posts: 236
    FYI

    There is a bug in W2K8, so basically when you leave "Maximum password age Not Defined" you will get this problem.

    It should be defined to 0 (or other value). Since I change the parameter my passwords started to work.
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