i could use some resume feedback and advice

harrisit

hey guys, id like to get some feedback on my resume... currently im contemplating the following dilemas:
1) should i include my high school diploma in education, since i graduated in 96 (long ago) and having one is a requirement to go to an accredited school like the tech school i went to
2) i have some college experience but no degree... i went to a major university for 1 year, ran out of money and was forced to go to a community college, so id be listing these 2 schools under my education section and i feel that since i have no degree i might as well not list them since going from a major school to community college might reflect poorly on me
3) if i do include the highschool and college i wont be able to highlight my 4.0 gpa at the tech school because i cant list 1 gpa and not the rest, and the rest werent really impressive (id have to make some phone calls to even find out what they were)
4) should i include some kind of technical knowledge section or is some of the stuff listed under my employment + my tech degree and certs already cover those bases?





XXXXX X XXXXX MCSA, MCP, A+, Network+
XXXX XXXXXXX
Dallas, Tx. XXXXXX
(XXX) XXX-XXXX
XXXXXXXXX@Gmail.com

CERTIFICATIONS

- Microsoft Certified Systems Administrator (7/29/03)
- MCP 70-210 Microsoft Windows 2000 Professional (4/3/03)
- MCP 70-215 Microsoft Windows 2000 Server (12/19/02)
- MCP 70-218 Managing a Microsoft Windows 2000 Network Environment (6/3/03)
- Comptia A+ Core Hardware (2/11/02)
- Comptia A+ OS Technologies (3/11/02)
- Comptia Network+ (7/11/03)

EDUCATION

PC Age Certified IT Career Institute
XXXXXX, X.X.
9/2001 - 2/2003
Diploma in Internetwork Engineering
4.0 GPA

EMPLOYMENT

XXXXXX XXXXXXX XXXXXX
XXXXXXX, X.X.
2/2002 - 10/2004
Owner / Operator

- Custom home and business computer systems assembly.
- Home and small business network architecture and troubleshooting.
- Computer upgrading and repairs.
- Software installation.
- Security assessment and implementation.
- Phone and on-site technical support.

XXXXXX XXX XXXXX
XXXXXXXX, X.X.
1/1992 - 10/2004
Operations Manager

- Supervision of contractors.
- Application of fire retardant material.
- Customer service and estimation.
- Book keeping and document creation.

United Parcel Service
XXXXXXXX, X.X.
2/1998 - 6/2001
Operations Management Specialist

- Supervision of drivers and clerks.
- Operation of proprietary software: PTE, ODS, CARES, Total Track, Loop Detail.
- Customer service.
- Payroll and diad troubleshooting
- Report creation and auditing.
- Scheduling pick ups and deliveries

ajs1976

I would leave off the highschool unless it is a vocational school and you were an a tech related program.

I have a couple of years of regular college before leaving school and getting an IT job. I normally leave that off unless, I am applying for an IT job that fails in the chemistry field. I was a Chemistry major with an CS Minor at the time.

harrisit

ajs1976 wrote:

I would leave off the highschool unless it is a vocational school and you were an a tech related program.

I have a couple of years of regular college before leaving school and getting an IT job. I normally leave that off unless, I am applying for an IT job that fails in the chemistry field. I was a Chemistry major with an CS Minor at the time.

thanks, i figured that would probably be the way to go since i can list my gpa for the school if i leave that as my only education

do you think i need a skills / technical experience section?

lancebukkake

harrisit wrote:

thanks, i figured that would probably be the way to go since i can list my gpa for the school if i leave that as my only education

do you think i need a skills / technical experience section?

most definitely - you want to show yourself off as much as possible, without revealing too much, showing that you are, in fact, the best person for the job...also in my certificate section i have my CompTIA and Prosoft IDs after my certs so that the employer can check to see if i am really certified

ajs1976

I have four(?) sections.

Work Experience, Professional Certifications, Education, and technical Skills.