markgaskellmarkgaskell Member Posts: 21 ■□□□□□□□□□
Hi Guys

Im new to MS Certs, can someone tell me some info about the exam, questions, time etc, any areas really to study and focus hard on for the exam, I have the MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System by Walter Glenn, Michael Simpson and if anybody has any feedback about the book or anything, its greatly appreciated.

A+, Network+


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    Ricka182Ricka182 Member Posts: 3,359
    The exam, if anything like 272, is very easy. Using the materials you have, you should be able to pass first time. I belive my exam was around 55 questions, I'm not sure of time, because I was done rather quickly. I would say make sure to focus on scenarios, such as a user may call you, and say they can't access email or a program in XP, you need to know how to fix it. Of course, this is NOT an exact question from the exam, I don't even rememeber those, but it's an idea of what to look for. You can get some more resources FREE from M$ .
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