John Long's "ITIL V3 at a Glance Book" Opinions

Hi all,

Has anyone read John Long's 'ITIL Version 3 at a Glance' book while studying for the foundation exam, and if so, what are your opinions of it? Does anyone recommend this book or can suggest a book to study for the foundations exam?

Cheers!

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Claire Agutter

Hi plantage

I've not read John Long's book, so I can't comment on that.

The official Foundation Study Guide is specifically tailored to the syllabus and is very readable, so that would be one I recommend.

You can see it here ITIL Version 3 - TSO Shop

although it's available from the usual sources (Amazon etc) as well.

The IT Skeptic site also has some useful free resources to help you prep.

Good luck!

Claire

plantage

Thank you, Claire, for your input.

I had read in some of the threads that the official guides were quite dull. So, I was hoping an author had produced something more interesting; though, I doubt you can make exciting things like best practices. hehe.