John Long's "ITIL V3 at a Glance Book" Opinions

plantageplantage Posts: 18Member ■□□□□□□□□□
Hi all,

Has anyone read John Long's 'ITIL Version 3 at a Glance' book while studying for the foundation exam, and if so, what are your opinions of it? Does anyone recommend this book or can suggest a book to study for the foundations exam?



  • Claire AgutterClaire Agutter Posts: 772Member ■■■■■■■□□□
    Hi plantage

    I've not read John Long's book, so I can't comment on that.

    The official Foundation Study Guide is specifically tailored to the syllabus and is very readable, so that would be one I recommend.

    You can see it here ITIL Version 3 - TSO Shop

    although it's available from the usual sources (Amazon etc) as well.

    The IT Skeptic site also has some useful free resources to help you prep.

    Good luck!

  • plantageplantage Posts: 18Member ■□□□□□□□□□
    Thank you, Claire, for your input.

    I had read in some of the threads that the official guides were quite dull. So, I was hoping an author had produced something more interesting; though, I doubt you can make exciting things like best practices. hehe.
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