Ticketing System

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  • snokerpokersnokerpoker Member Posts: 661 ■■■■□□□□□□
    Company I work for uses Spiceworks. It does the job good enough for a free product. We are moving to Kaseya soon. Anyone else have experience with Kaseya?
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  • carbonatedcarbonated Member Posts: 10 ■□□□□□□□□□
    +1 Spiceworks
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  • CodeBloxCodeBlox Member Posts: 1,363 ■■■■□□□□□□
    Just don't use HP Service Manager... It blows really. I mean it's simplified but in the middle of working a ticket they sometimes can just go poof and disappear. All of that documentation gone... It's why I do my ticket in notepad and then past it into Service Manager.
    Currently reading: Network Warrior, Unix Network Programming by Richard Stevens
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  • lordylordy Member Posts: 632 ■■■■□□□□□□
    Remedy is a piece of crap. Keep clear off it!
    Working on CCNP: [X] SWITCH --- [ ] ROUTE --- [ ] TSHOOT
    Goal for 2014: RHCA
    Goal for 2015: CCDP
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