Hey,
This is my first post so hi to everyone

Ive been looking around, trying to get a feel for the different paths being taken, but its left me confused about what id like to do for myself.
I work in telecommunications, and have been there for about 2 years now, as an accounts manager. We provide a service for clients to connect to our gateways, and deal with internet protocols such as smpp, httpsms. I dont work in support, but i liaise with them, sometimes resolving issues here and there unless they hit me with some php coding issue...
The thing is, while ive dabbled in hardware/software support before and have no higher academic qualifications, no degree or IT certs - i got my job based on previous experience and knowledge, but I really want to further myself and get some certs behind me.
Anyway Ive been eyeing up Network+, but not sure what to do after this? Ive looked at the MSDST and MSCA stuff, but while I think Id be comfortable with this, I dont want to stay 'stuck with Microsoft'.
Would really appreciate your advice

thanks guys
x