ITIL V3 Intermediate Exams
swoosh2010
Registered Users Posts: 6 ■□□□□□□□□□
Hi
Can Someone who achieved the ITIL Expert Program - Lifecycle Track
to give me his recomendation/Expertise through the exam.
If there's any tips that i can use to answer the best answer,..ect;.
Thnks
Can Someone who achieved the ITIL Expert Program - Lifecycle Track
to give me his recomendation/Expertise through the exam.
If there's any tips that i can use to answer the best answer,..ect;.
Thnks
Comments
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eMeS
Member Posts: 1,875 ■■■■■■■■■□
The best advice that I can give you is that you need to spend quite a bit of time reading the core ITIL books. That and experience in the field will be what helps you pass the intermediate exams.
MS -
N2IT
Inactive Imported Users Posts: 7,483 ■■■■■■■■■■
The best advice that I can give you is that you need to spend quite a bit of time reading the core ITIL books. That and experience in the field will be what helps you pass the intermediate exams.
MS
+1
My experience in Incident Management and Problem Management and Request for Change helped me along tremendously. That along with the Core Operations book really prepared me. I also went through an online training program which really drove home the 5 processes and 4 functions.
I wouldn't even consider doing another one unless I actually had really world experience. I personally think getting ITIL certified to just do it is silly, of course unless you actually deal with that particular process or processes in that particular module/modules.
I am hoping to get into a position that is either project management / Implementation or Quality Control and Process Improvement / Continious Service Improvement. If I do get the opportunity to do one of those positions I will do another ITIL certification in that particular module.