Entry Level Support Cert

Me and a friend has recently recieved our BA in Information Technology. He has literally limited hands on experience and is trying to get some experience to get a job in the IT field. He is in his early 50's for what that matters and wants to start studying for a cert. I think anything entry level in a support field would be good. I would just like to help him get started. He just mentioned studying for some microsoft certs. I suggested he may want to look into A+ or the Vist cert. Anyway any suggestions for a entry level or less challenging exam.

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N2IT

steve617 wrote: »

Me and a friend has recently recieved our BA in Information Technology. He has literally limited hands on experience and is trying to get some experience to get a job in the IT field. He is in his early 50's for what that matters and wants to start studying for a cert. I think anything entry level in a support field would be good. I would just like to help him get started. He just mentioned studying for some microsoft certs. I suggested he may want to look into A+ or the Vist cert. Anyway any suggestions for a entry level or less challenging exam.

A+ sounds good. Have him start with that and see if he enjoys it. He might learn a lot from studying Windows 7. I have always enjoyed supporting operating systems over hardware.

g725s

You mention Windows 7 Support. Are there many positions where you can do both hardware and software support in the same position?

rogue2shadow

g725s wrote: »

You mention Windows 7 Support. Are there many positions where you can do both hardware and software support in the same position?

The combination of the work might fall under a title such as "Desktop Support Technician" but these titles and duties aren't always what they seem. The basis of the skills you will gain from the MCTS Win7 will apply to earlier versions of windows (the syntax will be different) and in turn will help round out your OS knowledge in regards to Microsoft client side operating systems.

earweed

Desktop support you'll do both. Also I'm doing both as a field tech.
I'd probably recommend your friend get the A+ first as that is pretty much required if you don't have experience. Studying for the A+ will get some exposure to both hardware and software (to a lesser extent).

N2IT

g725s wrote: »

You mention Windows 7 Support. Are there many positions where you can do both hardware and software support in the same position?

That's what I do. I've been on Windows 7 since July and we have been rolling it out for the last 2 months.