Chugging along with the Service Transition material

N2ITN2IT Posts: 7,483Inactive Imported Users
Current I am taking a course through ITIL training zone. I find myself hitting a ton of ah ha moments as I go through this material. Of course ITIL is presented at a high level, but the descriptions in the CBT and study guide have been very informative.

So far I have gone through the Service Transition Principles, Change Management, and Service Asset & Configuration Management. Next is Release & Deployment Management.

I'll keep you posted as I progress. I have spent a lot of time lately on ST. It really really helps that I work for a service provider in a leadership role and a lot of this material is embedded into what I do, see, experience. Overall this course as made me more knowledgable and has helped me get out of that granular mind set and get into a more holistic view/approach.

I really want to continue on after this course with CSI and rounding out with SS and SD, but right now I feel I need to strength my business and finance skills, so those will probably have to be put on hold.

***Update

Made it through Release and Deployment now onto Testing and Validation. This is a very long process so this will talk all night.

What I found that works for me is to really study hard one night, maybe 2 hours and then take the next night off. Rinse and repeat ;) This is of course if I am not exhausted from work. There is no point for me to study when I am complete wiped out from work. Nothing makes sense. I tried last night after work and a mid morning root canal. That was a wasted effort. O well wish me luck I am going to give it a go tonight. (Just the CBT not the reading)


****Update Testing and Validation has been very challenging. I went through the training videos and now I am crawling through the study guide.
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