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Switch jobs from help desk to help desk?
laptop
Member Posts: 214
I have been working in technical support (call centre environment) for about 1 year. I work about 3-4 days a week ranging from 10 hrs a day.
I might have a new opportunity to work in help desk AGAIN (could be call centre). Salary is about the same. Better work hours,(5 days a week). company is slightly bigger with possible opportunities. but no guarantee, ( i was promised at my current workplace that there are plenty but it was a lie)
No huge difference except better work hours. Help Desk isn't my dream job and i have no intention of moving up in the tech route. it's more of a stepping stone to get myself into "Information systems" or "QA Analyst".
Do you think i should switch jobs? my heart is telling me not to make the move but i'm getting pressure from my parents that i should take the move.
I might have a new opportunity to work in help desk AGAIN (could be call centre). Salary is about the same. Better work hours,(5 days a week). company is slightly bigger with possible opportunities. but no guarantee, ( i was promised at my current workplace that there are plenty but it was a lie)
No huge difference except better work hours. Help Desk isn't my dream job and i have no intention of moving up in the tech route. it's more of a stepping stone to get myself into "Information systems" or "QA Analyst".
Do you think i should switch jobs? my heart is telling me not to make the move but i'm getting pressure from my parents that i should take the move.
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krjay
Member Posts: 290
Current job:
Less hours,
No opportunity to move up. And by move up I mean meet anyone new that could help you get into the field you want.
Potential job:
More hours
Possible opportunity to network with new people
considering they're both help desk positions, and not knowing much else about the situation I'd say go for it2014 Certification Goals: 70-410 [ ] CCNA:S [ ] Linux+ [ ] -
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nimrod.sixty9
Banned Posts: 125 ■□□□□□□□□□
I have been working in technical support (call centre environment) for about 1 year. I work about 3-4 days a week ranging from 10 hrs a day.
I might have a new opportunity to work in help desk AGAIN (could be call centre). Salary is about the same. Better work hours,(5 days a week). company is slightly bigger with possible opportunities. but no guarantee, ( i was promised at my current workplace that there are plenty but it was a lie)
No huge difference except better work hours. Help Desk isn't my dream job and i have no intention of moving up in the tech route. it's more of a stepping stone to get myself into "Information systems" or "QA Analyst".
Do you think i should switch jobs? my heart is telling me not to make the move but i'm getting pressure from my parents that i should take the move.
I'm sorry but a call center does not sound like Help Desk to me. If the other position is truly help desk, then I would think your moving up.
If not; even if it is the same duties, it still sounds better than where your at now.
You don't think you qualify for something better already? -
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TesseracT
Member Posts: 167
More hours equals better pay so go for it. You've already mentioned that you have no hope for promotion at your current job so I'd go for it