Anyone care to share any funny help desk stories that involved users?
I'm not asking for anything condescending. Just to give you all a little background on me, this is my first IT job ever at a help desk and I freakin love it!!! The last three weeks were "training". This week we are out of training and have been on our own all week on the phones. So today, I had to remote in and had helped one guy fix his drive permissions on an external drive. The next like 3 calls didn't require me to remote into a computer and the after those did. Well, I had forgot to change the machine name and windows save the previous one in RDC :P Well I went to log in and thought nothing of the fact that i was prompted that a warning about the user being logged off. I clicked okay anyways and right when I did I started thinking "SHOOT!!! WRONG COMPUTER!!!" At this point I started laughing and told my tech lead what happened and he just said "**** happens better hope he wasn't doing anything important". For some reason, I couldn't stop laughing and then right when I get to the desktop, I get all sorts of warnings about applications stopping abruptly and shortly after that "Windows is shutting down"... Thats when I was really laughing. I wonder what the user was thinking when this happened. It wasn't on purpose and I couldn't stop the process. My story may not be funny but does anyone have any "chuckle worthy" stories? I'm not immature and have no idea why I thought it was so funny. I do also understand that something like that is taken seriously at some places but it was an honest mistake on my part.
Currently reading: Network Warrior, Unix Network Programming by Richard Stevens