creamy_stew wrote: » Which one should I take? I've already studied the crap out of SWITCH, though I still still haven't mustered the courage to take, and also I was sidetracked by having to take MS exams to retain partner status. The way I feel is, ROUTE is too big a subject to cover in a one week course anyway, so I might as well go for TSHOOT. I had a friend take a cisco troubleshooting course during the last curriculum (BCSI, BCMSN, ONT, ISCW), and he he said it was the best cisco course he'd taken. Obviously, TSHOOT didn't exist back then (and the name wasn't CIT either)