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Good article on Service Management and Job Titles
N2IT
Inactive Imported Users Posts: 7,483 ■■■■■■■■■■
Business and Technology News - ITP Report
I love this quote
"I feel that job titles can, at times, get in the way of doing business. They shouldn’t be about emphasising hierarchy or creating silos, they should help customers and internal staff better understand each other’s skills, experience, competencies and roles".
I love this quote
"I feel that job titles can, at times, get in the way of doing business. They shouldn’t be about emphasising hierarchy or creating silos, they should help customers and internal staff better understand each other’s skills, experience, competencies and roles".