Tech Support positions

stevo7624

Just wondering for those who are experienced in the field. How valued is a potential employee with a ton of customer service and management experience, but who is entry level with their knowledge of IT. Almost landed a job that seemed very interested in mt CS background. They are a training heavy company that seemed to be looking for basic understanding of Network concepts. I just want to guage how other companies will look at this.

Thanks,
Steve

cisco_trooper

Get an A+, and a Windows 7 Certification and go from there. In this crappy economy the employer will be able to find someone who has basic understanding. Make sure that person is you.

Devilry

Grab A+ and 70-680 (Windows 7), that should get you in the door. Once you complete those try and grab Net+ and Sec+, those will make you well rounded.