I did a lot of prep work and labbing for this exam due to the reputation it has on this forum and in the end I was giving a serious WTF

: when I actually sat for the exam.... very easy and other then having to reread the questions to weed out what was actually being needed to answer was the most difficult task.
this is seriously over hyped as being difficult... maybe if you had zero desktop support experience it would be challenging, but if you have any desktop support experience with vista, than just know the changes to win 7 and you are good to go....