Multiple User Directory Names for Extension in Unity?

flipmad

Question:

I created a System Distribution List. Is it possible for an Extension to have mulple names listed in a directory? We have 3 users that share the same phone, so it has a generic phone alias. But They want the directory to identify 3 users to this extension.


I went into the extension and adde "alternate names" I even created users without a mailbox with these same names. But anytime I try to add members to the distribution list, these users are not available for me to add to the directory.