HELP! Need recommendation on training/reading!
themagicone
Member Posts: 674
I just got possible offered a 960 hour contract to "assist with the design, implementation, testing and support of the Customers Cisco Unified Communication Manager solution as required". I've worked with it some, practiced/played around, lab some it, etc. I told them I'm not a uber genius at it but I'd be willing to do as much effort as I needed to accomplish the goal.
Any recommendation on quick reads, videos, etc to get up to speed with latest version of UCM? Thanks in advance.
Any recommendation on quick reads, videos, etc to get up to speed with latest version of UCM? Thanks in advance.
Courses Completed at WGU: JIT2, LYT2, TFT2, SJT2, BFC2, TGT2, FXT2
Courses Required For Me To Graduate WGU in MS: IT Network Managment: MCT2, LZT2, MBT1, MDT2, MNT2
CU Done this term: 16 Total CU Done: 19
Currently working on: Nothing Graduation Goal: 5/2013
Courses Required For Me To Graduate WGU in MS: IT Network Managment: MCT2, LZT2, MBT1, MDT2, MNT2
CU Done this term: 16 Total CU Done: 19
Currently working on: Nothing Graduation Goal: 5/2013
Comments
-
pitviper
Member Posts: 1,376 ■■■■■■■□□□
Check out the CUCM SRND on Cisco.com - it's not a quick read by any means, but a good single resource for starters.CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT -
shodown
Member Posts: 2,271
INE CCNA voice is free, and the SRND's and admin guides mentioned above.Currently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related