Resume Critique and Salary Estimate

UniqueAgEnT

Hello everyone,

I am posting for suggestions and feedback regarding my resume. I will be applying for full time positions soon since I graduate in December and would like to have a polished resume. Also, what salary should I be looking for? I will most likely be living in Phoenix, but feel free to post your salary and the city you are referring to for that salary.

Thanks for your feedback. It is greatly appreciated.

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Resume:



And if you can't read due to size, here is the unformatted text:

SUMMARY:
Microsoft Certified Database Administrator and Business Intelligence Professional
Two years experience using SQL Server databases, data warehousing, and database development

EDUCATION:
The University of Arizona
Master of Science in Management Information Systems

• Expected Graduation: December 2012
• Cumulative GPA: 4.0

Bachelor of Science in Business Administration December 2010

• Majors: Management Information System, Operations Management

• Cumulative GPA: 3.86 Major GPA: 4.0

EXPERIENCE:
05/12 – present Intel Phoenix, AZ
Data Warehouse Intern

• Design, and implement a robust alert system to decrease error response time, ensure high data integrity and data completeness in the Teradata data warehouse
• Develop SSIS packages to dynamically create XML for SSRS reports, identify existing errors, and automatically send HTML formatted emails to specified users using VB.NET
• Create process change control procedures and document alert system architecture

08/11 – 05/12 University of Arizona Tucson, AZ
SQL Server Programmer/Analyst

• Developed and administered SSIS/SSAS/SSRS solutions in SQL Server 2005/2008
• Created, revised and optimized SQL programming based on research requirements
• Administered ETL processes, stored procedures, functions and SQL Server jobs
• Managed the SQL programming team to ensure task deadlines were met

06/10 – 10/11 Sierra Southwest Cooperatives Tucson, AZ
Database Administrator/Developer

• Implemented database solution with Microsoft Access 2007 front-end and SQL Server 2005/2008 back-end in order to centralize data, reduce duplication and improve processes
• Administered databases while automating manual processes using ETL SSIS packages, and scheduled jobs in order to decrease required manual labor by 80 hours per month
• Developed, administered and maintained SharePoint 2007/2010 server

CERTIFICATIONS:

• MCITP: Microsoft SQL Server 2008 Database Administrator
• MCITP: Microsoft SQL Server 2008 Business Intelligence Developer
• Microsoft SQL Server 2008 Certified Solutions Associate
• CompTIA A+, Network+, Security+ Certified
• Microsoft Excel 2007 Certification

AWARDS:

• Graduated Magna Cum Laude – December 2010
• MIS Outstanding Senior Award – December 2010
• University of Arizona Dean’s List- 08/06 – 12/06; 08/07 – 05/09

Devilry

Good resume!

I think I would put the education and certification parts next to one another (under experience)

also

I would put the Magna Cum Laude and Deans list as apart of the education portion instead of awards.

kevin.cook64

Resume/experience looks good. With those high level degrees and Server level experience you should be looking at an easy 50k+ in salary. I am in San Antonio and there are soo many IT jobs here. Places like Rackspace and military bases looking for Server admins at 50-90k salaries. I only have a few certs and a college diploma and I have a 38k job. Here is one of my old resumes. May give a few ideas.


Objective
Obtain a full-time position where I can utilize my skill set to help and empower my customers, contribute to mission accomplishment, and participate in personal and technical growth to become a more valuable asset.

Skills



CompTIA A+ Certified.

CompTIA Security+ Certified.



Microsoft Certified Technology Specialist (MCTS) - Windows 7

Imaging computers using Acronis.



Installing and troubleshooting wired and wireless network connections.

Diagnosing and resolving computer hardware issues.



Creating Users and resetting passwords in Active Directory.

Installing and configuring Windows operating systems.




Education

Kaplan College San Antonio, Texas 5/2010 to 2/2011
Computer Support Technician Diploma

• PC hardware and software
• Network fundamentals
• Windows operating systems
• Active Directory management
• Network / Information Security
• Microsoft Office

Work History

Decypher Technologies San Antonio, Texas
Desktop Support Technician I 5/2012 to 7/2012

• Provide first level support for inbound calls regarding desktop issues.
• Perform password resets in Active Directory.
• Set up and deploy Windows-based desktop computers for clients.
• Troubleshoot desktop issues such as memory, malware, missing updates, and failing hardware.
• Verify completion of backups using Barracuda, Veritas, and NTBackup.
• Use Remote Desktop or VNC to troubleshoot issues remotely or go on site.

KGB USA, Inc. San Antonio, Texas
Technical Support Representative III 11/2011 to 5/2012

• Assist with supervisor escalated calls.
• Apply advanced troubleshooting and technical skills to resolve the most challenging level III issues.
• Provide quality control for trouble tickets to ensure process compliance and validity.

Technical Support Representative II 4/2011 to 11/2011

• Provide technical support for fiber optic TV, Internet, and phone service customers.
• Diagnose and troubleshoot internet connectivity issues.
• Use Go to Assist to remote into customer computers to check for issues with AV software.

UniqueAgEnT

Devilry wrote: »

Good resume!

I think I would put the education and certification parts next to one another (under experience)

also

I would put the Magna Cum Laude and Deans list as apart of the education portion instead of awards.

Devilry: I like both of these ideas and will use these on the next revision. Thanks for the feedback

Kevin.cook64: I like the table you have for your Skill section. Might use something similar to that. Thanks for the salary ballpark. Nice resume also!

Akaricloud

Your resume is actually very well written and quite impressive. Around my area(Seattle), I would expect that you could get easily 75k+ and would have no problem getting interviews with this as is.

UniqueAgEnT

Akari: Thanks a lot thats very nice of you to say. ~75k would be great for me so we'll have to see what happens when the interviews start.

MiikeB

kevin.cook64 wrote: »

Resume/experience looks good. With those high level degrees and Server level experience you should be looking at an easy 50k+ in salary. I am in San Antonio and there are soo many IT jobs here. Places like Rackspace and military bases looking for Server admins at 50-90k salaries. I only have a few certs and a college diploma and I have a 38k job. Here is one of my old resumes. May give a few ideas.


Objective
Obtain a full-time position where I can utilize my skill set to help and empower my customers, contribute to mission accomplishment, and participate in personal and technical growth to become a more valuable asset.

Skills



CompTIA A+ Certified.
CompTIA Security+ Certified.


Microsoft Certified Technology Specialist (MCTS) - Windows 7
Imaging computers using Acronis.


Installing and troubleshooting wired and wireless network connections.
Diagnosing and resolving computer hardware issues.


Creating Users and resetting passwords in Active Directory.
Installing and configuring Windows operating systems.



Education

Kaplan College San Antonio, Texas 5/2010 to 2/2011
Computer Support Technician Diploma

• PC hardware and software
• Network fundamentals
• Windows operating systems
• Active Directory management
• Network / Information Security
• Microsoft Office

Work History

Decypher Technologies San Antonio, Texas
Desktop Support Technician I 5/2012 to 7/2012

• Provide first level support for inbound calls regarding desktop issues.
• Perform password resets in Active Directory.
• Set up and deploy Windows-based desktop computers for clients.
• Troubleshoot desktop issues such as memory, malware, missing updates, and failing hardware.
• Verify completion of backups using Barracuda, Veritas, and NTBackup.
• Use Remote Desktop or VNC to troubleshoot issues remotely or go on site.

KGB USA, Inc. San Antonio, Texas
Technical Support Representative III 11/2011 to 5/2012

• Assist with supervisor escalated calls.
• Apply advanced troubleshooting and technical skills to resolve the most challenging level III issues.
• Provide quality control for trouble tickets to ensure process compliance and validity.

Technical Support Representative II 4/2011 to 11/2011

• Provide technical support for fiber optic TV, Internet, and phone service customers.
• Diagnose and troubleshoot internet connectivity issues.
• Use Go to Assist to remote into customer computers to check for issues with AV software.

I would remove the dates or only put the finishing date for Kaplan College. People are going to wonder about the quality of the Diploma if they see that you were only there 8 months.

Vik210

I think you have good education so it should say at top followed by certifications and awards. I had 4 years full time system/ network admin experience before doing masters but I was aiming at a completely different industry. I wanted to be in research so I pushed my experience to the second page.
I like summary to start some thing like..
A Post Graduate (M. Sc.) as well as a certified (MCSE, x,x,x) and dynamic IT Professional with over X years of rich and professional experience..

Alif_Sadida_Ekin

OP, you've got some great experience. What kind of jobs are you wanting after graduation? Based on what I see, it looks like a lot of your focus has been on data warehousing.

I'm in the same field as you. I work for a business intelligence software company as a Senior Support Engineer making 80k here in FL. I would imagine you making that or more in Arizona. BI and data warehousing is a good niche to be in. Not as much competition like there is with Sys Admin and Network Admin jobs. Hence why the pay is usually better too

Since Data Analytic positions are in pretty good demand, you should have no problems finding work after graduation. I myself get contacted pretty frequently by recruiters with just my Linkedin profile. Good luck!

UniqueAgEnT

Vik210 wrote: »

I think you have good education so it should say at top followed by certifications and awards. I had 4 years full time system/ network admin experience before doing masters but I was aiming at a completely different industry. I wanted to be in research so I pushed my experience to the second page.
I like summary to start some thing like..
A Post Graduate (M. Sc.) as well as a certified (MCSE, x,x,x) and dynamic IT Professional with over X years of rich and professional experience..

Thanks for the suggestion. I have been changing up my summary pretty often and it seems to keep improving. I think it would be useful to put post grad in master's inside of the summary since that's one of my highest qualifications right now.

UniqueAgEnT

Alif_Sadida_Ekin wrote: »

OP, you've got some great experience. What kind of jobs are you wanting after graduation? Based on what I see, it looks like a lot of your focus has been on data warehousing.

I'm in the same field as you. I work for a business intelligence software company as a Senior Support Engineer making 80k here in FL. I would imagine you making that or more in Arizona. BI and data warehousing is a good niche to be in. Not as much competition like there is with Sys Admin and Network Admin jobs. Hence why the pay is usually better too

Since Data Analytic positions are in pretty good demand, you should have no problems finding work after graduation. I myself get contacted pretty frequently by recruiters with just my Linkedin profile. Good luck!

Post graduation, I am looking for similar jobs to BI/data warehousing. I am definitely interested in this field more than anything else I have touched yet and keep grabbing certs. Next I am looking into OCA since I see a lot of companies using Oracle.

What does your position entail? What systems do you work with? 80k seems like a solid salary in our field

Alif_Sadida_Ekin

UniqueAgEnT wrote: »

What does your position entail? What systems do you work with? 80k seems like a solid salary in our field

I work for a software vendor that provides an entire BI Suite. My job consists of me providing support to other programmers, database admins, BI developers, report writers, data architects, analysts, etc.

I help our clients with ETL development, report writing, OLAP, dashboard design, metadata design, security, server administration, installation, and performance tuning all involving my company's software suite. The environments I troubleshoot range from Windows to Linux servers. I support development and configuration with pretty much all databases that have JDBC connectivity (MySQL, MS SQL Server, Oracle, PostgreSQL, DB2, etc.)

Working in your position, I'm certain you've heard of my company. I'll send you a linkedin request so you can get more details.

UniqueAgEnT

Alif, sounds like a great job to have. Definitely will be looking for a very similar role post graduation.

Any other critiques/salary expectations?

Thanks for all your help!!

UniqueAgEnT

Any more critiques? Will be applying soon.

ptilsen

I haven't done a thorough look through, but based on my glancing I would only find room for minor content improvement. The format is pretty much spot on, almost identical to my own (I have dates where you have cities). It looks concise, and easy-to-read. You're hired!

Edit: For the record, this is probably the only resume I've seen posted for critique on TE that I've reacted to positively. Most have some big problems. I think you'll do just fine.

UniqueAgEnT

ptilsen wrote: »

I haven't done a thorough look through, but based on my glancing I would only find room for minor content improvement. The format is pretty much spot on, almost identical to my own (I have dates where you have cities). It looks concise, and easy-to-read. You're hired!

Edit: For the record, this is probably the only resume I've seen posted for critique on TE that I've reacted to positively. Most have some big problems. I think you'll do just fine.

Thanks ptilsen

I agree that some of the content can be improved, and I try to improve it here and there.