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theanimal wrote: » Pardon my ignorance but before I dwell too deep into this, I have a simple question. I noticed a lot of work orders give very very very minimal detail, such as, "Computer won't boot". That's it. So lets say I accept that work order and I go over and I test the power supply, and see that it's dead. What next? Do I help the user order one? Am I supposed to have a supply of power supplies? Do I have to go back then on my own time? Thanks for all the help and feedback everyone has given. Edit: Well upon looking around more, I found the answer to my question. Laziness is always a bad thing
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