Resume Critique Pretty Please :)
mbrdmyr
Registered Users Posts: 3 ■□□□□□□□□□
OK, I have only posted on this site maybe once, but I read it on my reader all of the time 
I received my CCNA in June after attending the 9 month Cisco Networking Academy Program at a local Community College. I passed the exam on my first try, which I was very proud of myself for. Since then I have received two calls and only one interview, that turned out saying I didn't have enough experience. I am trying to make the career move from a "Woman's job" to the better and much more challenging and rewarding area of Technology.
So I am thinking I must have something wrong with my resume to not get any return calls from the hundreds of resumes I have sent out. Please look at my resume and tear it apart if you need to, working for the government is getting boring
Melissa's Resume Google Doc (since I couldn't post my .doc in here, I created a google doc, hope that is ok)
I received my CCNA in June after attending the 9 month Cisco Networking Academy Program at a local Community College. I passed the exam on my first try, which I was very proud of myself for. Since then I have received two calls and only one interview, that turned out saying I didn't have enough experience. I am trying to make the career move from a "Woman's job" to the better and much more challenging and rewarding area of Technology.
So I am thinking I must have something wrong with my resume to not get any return calls from the hundreds of resumes I have sent out. Please look at my resume and tear it apart if you need to, working for the government is getting boring
Melissa's Resume Google Doc (since I couldn't post my .doc in here, I created a google doc, hope that is ok)
Comments
-
zenhound
Member Posts: 93 ■■□□□□□□□□
Don't have both an objective and a profile, one or the other. If you're going to use profile I'd change it to summary, but that may be personal preference.
Don't use the first person on a resume.
Use active rather than passive verbs. "Maintained" is better than "Responsible for maintaining." And even more active than that if possible.
Use the past tense in previous jobs, present tense in your current position.
That's what jumps out at me at the moment. You may think about pulling some of the non-IT jobs off but other people can maybe speak to the wisdom of that more. -
m3zilla
Member Posts: 172
Surely, there were more technical things you did as Help Desk other than "Receive calls and create tickets"?? Not sure why you were troubleshooting printer issues, much less server issues as a "Market Support Rep", but if you're going to list it, highlight it. Don't cram it all in one line.
It may a bit alarming that you're only IT experience is also your shortest job