Windows Installer will not start
I have one XP/SP3 machine in one of my local offices that cannot install new software due to Windows Installer not starting. I have tried the usual steps:
Start/Stop service - can't start
Cleared everything in temp folder - cant start
Try removing files from the registry like MS referenced on technet
Tried installing net framework 1.1 SP1 patch - of course, cant install.
I could drive over and just do a Windows repair, but am looking for something I can do remotely so I can continue on with my other work as well.
Start/Stop service - can't start
Cleared everything in temp folder - cant start
Try removing files from the registry like MS referenced on technet
Tried installing net framework 1.1 SP1 patch - of course, cant install.
I could drive over and just do a Windows repair, but am looking for something I can do remotely so I can continue on with my other work as well.
Comments
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DigitalZeroOne
Member Posts: 234 ■■■□□□□□□□
Did you check the dependencies for the service? Also, event viewer should have an entry, maybe it will provide some details. Just in case, don't forgot the all fixing restart...I'm sure you tried that, but just in case. -
ptilsen
Member Posts: 2,835 ■■■■■■■■■■
What's the error you get when it fails to start?
Run chkdsk on the system drive and SFC /scannow. While there are some high-level software problems that can cause this, I've found this type of issue is quite often file system/hard disk corruption issues.
I would advice pretty much always running chkdsk before you re-image/reformat/reinstall on a system to correct problems. It will save a lot of time and headache if it is a hardware problem, which it often is. -
sratakhin
Member Posts: 818
Try to do sfc /scannow in the command prompt
If nothing helps, reinstall Windows Installer package.