Problems with technical review

gouki2005gouki2005 Member Posts: 197
This my main job right now. I have a CCNA but is my first IT job what kind of problem I having?

well what my company do is get the information of the field technician and they take pictures of the site and take a survey and then they send both things to us and we must review this information. my problem is when I do the review you must check if the info in the survey if match with the pictures. but I dont recognize many of the things of those rooms.

http://4.bp.blogspot.com/_ya8ab_YgC5I/S-qljwTYqmI/AAAAAAAAAPA/5ilvo7IC3U0/s1600/comm-room.jpg like that for example. that is a rack but with what? Dont know about those kind of connections


or look the coaxial cable is connected to a box I dont know the name of that box

or

http://images.devshed.com/wh/stories/Improving_DSL_connection/Improving_DSL_connection_%5B1%5D_html_m4b1d7689.jpg

What kind of connection is that one(I know is DSL because of the image name but in job is not like that)
. and more. You may think ask to your boss. well I cant is like this..........boss what is this??? or this?? or this??? each IT room is so different

Routers, Switches . CAT5 , Fiber thats easy ..........but circuits, block circuits....dsl connections, power outlets(so many types) and other type of cables is the hard type


What I really could use is a book with the the most common type of connections. or the most common circuits and things to recognize this kind of things.


any site, book, please help me.

Comments

  • networker050184networker050184 Mod Posts: 11,962 Mod
    First, I'd suggest not posting pictures of client IT rooms on the internet. This is a sure fire way to get yourself fired if someone was to have issue with privacy.

    Second, why can't you ask your boss? I think you'd be much better off getting some in house training rather than messing something up and getting yourself fired. If you don't know something ask (someone at work)!
    An expert is a man who has made all the mistakes which can be made.
  • RouteThisWayRouteThisWay Member Posts: 514
    If you don't know, ask.

    If you keep asking about the same things over and over- yes that can be a problem. But, no harm is asking if you don't know.
    "Vision is not enough; it must be combined with venture." ~ Vaclav Havel
  • AkaricloudAkaricloud Member Posts: 938
    If you don't feel you can ask your boss then ask coworkers. It's quite normal when entering a new job to expect someone to ask a lot of questions until they get fully situated. At first you may be asking about quite a lot but that should die down very, very quickly.

    If you already have the written site survey in front of you wouldn't it be pretty easy to google the components and match them up to the picture? -It's like being asked multiple choice instead of fill-in-the-blank.
  • dead_p00ldead_p00l Member Posts: 136
    First Picture:
    Top 3 rows of the rack are coax patch panels(most likely for video)
    Below that in the rack are your punch down blocks for phone and/or ethernet
    Mounted on the board on the left appears to be a variety of coax(video) amplifiers and splitters. It appears to be a DirecTV logo on 2 of them.
    Second picture wont load.

    I also agree with everyone else you shouldn't be afraid to ask your boss or coworkers if you don't know something.
    This is our world now... the world of the electron and the switch, the
    beauty of the baud.
  • gouki2005gouki2005 Member Posts: 197
    dead_p00l wrote: »
    First Picture:
    Top 3 rows of the rack are coax patch panels(most likely for video)
    Below that in the rack are your punch down blocks for phone and/or ethernet
    Mounted on the board on the left appears to be a variety of coax(video) amplifiers and splitters. It appears to be a DirecTV logo on 2 of them.
    Second picture wont load.

    I also agree with everyone else you shouldn't be afraid to ask your boss or coworkers if you don't know something.


    Thank you for your help but like I told you I cant.......the people here are kinda selfish...is like learn for yourself....go to google.agree but with some equipment doesnt have name or anything so I cant say - hey google what is this take a look.

    I really need a telecomuncations book or IT book with LOTS of pictures to make my work more easy .
  • it_consultantit_consultant Member Posts: 1,903
    The second picture looks like a DSLAM - but it is very low res so who knows.

    The first picture is obviously a punch down panel, but notice that the white cables (white is quite often used to denote phone connections) are all cut. That would suggest they used to have a digital phone system - but no longer. The blue cables (often ethernet) appear to be still punched down.

    Tell them to get closer with the camera. Even if you don't know crap about cabling, if you see something that says "D-someportnumber" you can be fairly sure that is a data port. Cabling guys aren't especially clever, they make it so they can walk almost anyone through the room over the phone.

    Big wide connections are normally serial connections, think T1s. A 4 pin internet connection is probably DSL. An ad tran router is usually used for the phones (not always). Skinny orange wires with big white tips are fiber cables.

    Follow around a phone/cabling guy who just recently discovered VOIP. You will learn to read phone closets like a book. The CCNA is not good prep for this. CCNA is aimed towards entry level corporate networking - there will be no mention of a TDM multiplexer or any of that kind of stuff you may find stashed in your client's closets.

    NEMA connector - Wikipedia, the free encyclopedia
  • gouki2005gouki2005 Member Posts: 197
    The second picture looks like a DSLAM - but it is very low res so who knows.

    The first picture is obviously a punch down panel, but notice that the white cables (white is quite often used to denote phone connections) are all cut. That would suggest they used to have a digital phone system - but no longer. The blue cables (often ethernet) appear to be still punched down.

    Tell them to get closer with the camera. Even if you don't know crap about cabling, if you see something that says "D-someportnumber" you can be fairly sure that is a data port. Cabling guys aren't especially clever, they make it so they can walk almost anyone through the room over the phone.

    Big wide connections are normally serial connections, think T1s. A 4 pin internet connection is probably DSL. An ad tran router is usually used for the phones (not always). Skinny orange wires with big white tips are fiber cables.

    Follow around a phone/cabling guy who just recently discovered VOIP. You will learn to read phone closets like a book. The CCNA is not good prep for this. CCNA is aimed towards entry level corporate networking - there will be no mention of a TDM multiplexer or any of that kind of stuff you may find stashed in your client's closets.

    NEMA connector - Wikipedia, the free encyclopedia

    Can you recommend me a good book or anythings to learn more about equipmen, telephone circuits. smart jacks etc?
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