Some new great opportunites to learn and gain experience

taternuts666

So I currently work as a User Support Specialist for a small company in the U.S. We have 11 offices across 7 states and about 230 users. Our IS department is pretty small as you would imagine with about 17 people starting from the CIO all the way down to the 3 teams: Programmers, System Admins, and User Support. Within the last 2 weeks we lost our IS Security Officer, Senior system admin, and our Manager of User Support (my boss). Our Senior User Support tech is currently acting as manager.

Our CIO called us today and we had a meeting where he talked about an entire restructure of the IS department (excluding our programming team as they will likely stay the same). He said we will likely combine our User Support and System Admin teams and cross-train each other. He asked us to let him know what things we were interested in learning so we could start training on it soon and take on additional responsibilites. He mentioned that our entire job descriptions will be re-written

I told him that since I am in school now for Network Administration and will eventually move in to Security that I would like to be trained in Sever Admin. and routing and switching. He said we will officially start the training within the next couple weeks.

I'm pretty excited about this and also a bit bummed. I love the fact that I'll be able to learn more while on the job and can acquire more responsibilites that will count towards experience on a resume. On the other hand I absolutely LOVED my boss and am sad to see her go. I'm also a little worried that these extra responsibilites are going to keep adding up and our job descriptions may change to include this and our compensation won't be reflecting it.

What do you guys/gals think? Should I be worried or more excited?

Jackace

The way I have handled stuff like this is bring up that up are not going to get a pay increase for this training, but once you are trained and doing the job you want to re-address the pay issue. Then you see what they have to say and make your decision from there.

lantech

I don't know what the job market is like where you are at but I would take the training and experience while I could. The company I'm at now won't allow us to get experience with anything outside of our job description. I've even tried going to the VP of the company and it still hasn't changed a thing.

I would love to be in your shoes right now. Even if they don't give you a good raise in the future you could take those skills and experience somewhere else that would give you more money.