Mac Filevault

the_Grinchthe_Grinch Member Posts: 4,165 ■■■■■■■■■■
We have a Macbook Air that we enabled Filevault on. Unfortunately, the person using it was let go and even though we have the recovery key it does not work. I read somewhere about a bug that changes the keyboard format and that this could be causing the issue. Now because of this I have been unable to reformat the drive so that we can use the laptop as a loaner. I attempted to use Boot and Nuke, but that was not successful. Any ideas on how I can format a Mac Filevault encrypted drive so I can reinstall the OS? I don't need the data, just want to be able to use the computer.
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