Please help - critique resume
dmbfanatpsu
Member Posts: 35 ■■□□□□□□□□
My situation....I have been searching for a new job for about 6 months. I have applied for tons of jobs, but I have received very little response. I think it may be my resume? Can you all please critique it and make suggestions for improvement. Maybe suggestions on rewording things?Thanks
Summary of Qualifications
Highly motivated, energetic Microsoft Certified Professional with extensive experience in real-time troubleshooting and technical support of computer information systems in the Healthcare industry. Background includes implementation of new technologies and providing software, hardware, network, and operating system support. Possesses knowledge in LAN technologies, configurations, and protocols with experience in the administration of Active Directory and Microsoft Exchange. Actively pursuing MCSA certification.
Employment Experience
Confidential
Support Specialist
Anywhere, OH
01/2003 - Present
-Resolve technical issues surrounding multiple Windows platforms, servers, and peripherals
-Implement user mailboxes through Microsoft Exchange
-Create and manage user accounts using Active Directory
-Daily monitoring of network to ensure availablity using What’s Up Gold
-Provide network/desktop/software support
-Install and troubleshoot in-house and third party medical software
-Instruct and lead in the development of a network training class
-Establish and document procedures for the daily operations of the helpdesk
-Create network diagrams as well as flowcharts for helpdesk procedures using Visio
-Effectively communicate technical information in writing and orally to a non-technical medical audience
-Demonstrate accuracy, thoroughness and orderliness in performing work assignments
Confidential
Consultant (volunteer)
Anywhere, OH
07/2005 – Present
-Establish and implement a Disaster Recovery Plan
-Perform network security audit
Confidential
Internship
Anywhere, OH
05/2002 - 08/2002
-Performed network inventory audit using Track-It software
-Managed Access database that reported, manipulated, and stored the results of the inventory audit
-Provided desktop support to office staff
Education\Certifications
State University
B.S., Management Information Systems 2002
Microsoft Certified Professional 2003
END OF RESUME
Summary of Qualifications
Highly motivated, energetic Microsoft Certified Professional with extensive experience in real-time troubleshooting and technical support of computer information systems in the Healthcare industry. Background includes implementation of new technologies and providing software, hardware, network, and operating system support. Possesses knowledge in LAN technologies, configurations, and protocols with experience in the administration of Active Directory and Microsoft Exchange. Actively pursuing MCSA certification.
Employment Experience
Confidential
Support Specialist
Anywhere, OH
01/2003 - Present
-Resolve technical issues surrounding multiple Windows platforms, servers, and peripherals
-Implement user mailboxes through Microsoft Exchange
-Create and manage user accounts using Active Directory
-Daily monitoring of network to ensure availablity using What’s Up Gold
-Provide network/desktop/software support
-Install and troubleshoot in-house and third party medical software
-Instruct and lead in the development of a network training class
-Establish and document procedures for the daily operations of the helpdesk
-Create network diagrams as well as flowcharts for helpdesk procedures using Visio
-Effectively communicate technical information in writing and orally to a non-technical medical audience
-Demonstrate accuracy, thoroughness and orderliness in performing work assignments
Confidential
Consultant (volunteer)
Anywhere, OH
07/2005 – Present
-Establish and implement a Disaster Recovery Plan
-Perform network security audit
Confidential
Internship
Anywhere, OH
05/2002 - 08/2002
-Performed network inventory audit using Track-It software
-Managed Access database that reported, manipulated, and stored the results of the inventory audit
-Provided desktop support to office staff
Education\Certifications
State University
B.S., Management Information Systems 2002
Microsoft Certified Professional 2003
END OF RESUME
Comments
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garv221
Member Posts: 1,914
The resume is too bunched together, you need to spread it apart. Also its to lengthy on the summary & description. You can be descriptive on the jobs but even the descriptions out between each job. Also, I like to have a section for skills. You have the majority of your skills listed at one job which will lead your "future" employer to believe you only obtained them from one job instead of carrying the skills to each of your previous jobs.
My opinion. Hope it helps. -
johnnynodough
Member Posts: 634
Another thing that helps its to lead off your resume with a custom objective, do research on the company who you are turning a resume into, find out what positions you can apply for, and tailor your objection to make the best fit with the company and the position. If a hiring manage has 100 resumes a day to review, they need to filter through the batch as quikcly as possible. Its like a book or a movie, if you dont get engaged by the author within the first few minutes, you wont likely finish the book or the movie.
Some say never do an objective, I always have, and I have never been unemployed
Go Hawks - 7 and 2
2 games againts San Fran coming up, oh yeah baby, why even play? just put then in the win category and call it good
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qsub
Member Posts: 303
Your first job, the support specialist. There's way too many dashes underneith it. Try to minimize it down to three or four. Don't forget, most likely it's HR that is looking at your resume so really put it in words they could understand easily.
(Not saying what you have is hard to understand, didn't bother reading it because there was way too much)World Cup 2006 - Zidane - Never Forget.