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Protocol Application Invalid Error when converting from SIP to SCCP
astrogeek
Member Posts: 251 ■■■□□□□□□□
I have 3 7940/7960 phones that I've been trying to convert to SCCP so I can follow along in the CCNA Voice book, but I keep getting this Protocol Application Invalid message and I'm not sure what I'm doing wrong.
This is the equipment I have:
(1) 2611XM router with CME 4.1
(1) 3550 POE switch
(2) 7940 IP phones w/SIP image P0S3-06-2-00
(1) 7960 IP phone w/SIP image P0S3-06-2-00
I'm trying to convert the phones to an SCCP image, (P00307020200).
I have the SCCP 7.2(2) images on the router and have the OS79XX.txt file pointing to this image, and the phones start the upgrade process but when they reboot they are looking for some configuration files that I don't have. At this point they are giving me the "Protocol Application Invalid" message and continue to look for the configuration files over and over. This is the tftp debug output:
I'm not sure what I'm doing wrong here, here are the configs of both the router and switch, plus the router's flash:
CME Router configs:
CME_Router Flash:
3550 Switch configs:
This is the equipment I have:
(1) 2611XM router with CME 4.1
(1) 3550 POE switch
(2) 7940 IP phones w/SIP image P0S3-06-2-00
(1) 7960 IP phone w/SIP image P0S3-06-2-00
I'm trying to convert the phones to an SCCP image, (P00307020200).
I have the SCCP 7.2(2) images on the router and have the OS79XX.txt file pointing to this image, and the phones start the upgrade process but when they reboot they are looking for some configuration files that I don't have. At this point they are giving me the "Protocol Application Invalid" message and continue to look for the configuration files over and over. This is the tftp debug output:
CME_Router#*Mar 13 10:03:42.637: TFTP: Looking for OS79XX.TXT *Mar 13 10:03:42.641: TFTP: Opened flash:OS79XX.TXT, fd 0, size 12 for process 168 *Mar 13 10:03:42.645: TFTP: Finished flash:OS79XX.TXT, time 00:00:00 for process 168 *Mar 13 10:03:43.026: TFTP: Looking for P00307020200.sbn *Mar 13 10:03:43.026: TFTP: Opened flash:P00307020200.sbn, fd 0, size 129196 for process 168 CME_Router# *Mar 13 10:03:45.386: TFTP: Finished flash:P00307020200.sbn, time 00:00:02 for process 168 CME_Router# *Mar 13 10:04:24.214: TFTP: Looking for CTLSEP0006D79C2B6F.tlv *Mar 13 10:04:24.242: TFTP: Looking for SEP0006D79C2B6F.cnf.xml *Mar 13 10:04:24.242: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 0 for process 168 *Mar 13 10:04:24.250: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 168 CME_Router# *Mar 13 10:04:53.333: TFTP: Looking for CTLSEP0006D79C2B6F.tlv *Mar 13 10:04:53.361: TFTP: Looking for SEP0006D79C2B6F.cnf.xml *Mar 13 10:04:53.361: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 0 for process 168 *Mar 13 10:04:53.365: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 168 CME_Router#If I leave the phone on with the PAI error message on the screen it just continues looking for the above files over and over. I can get the phones back onto the SIP images, but whenever I try to convert to SCCP the same thing happens all over.
I'm not sure what I'm doing wrong here, here are the configs of both the router and switch, plus the router's flash:
CME Router configs:
CME_Router#sh run
Building configuration...
Current configuration : 4271 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname CME_Router
!
boot-start-marker
boot-end-marker
!
logging buffered 4096
!
no aaa new-model
no network-clock-participate slot 1
no network-clock-participate wic 0
ip cef
!
!
no ip dhcp use vrf connected
ip dhcp excluded-address 172.16.1.1 172.16.1.10
ip dhcp excluded-address 172.16.2.1 172.16.2.10
!
ip dhcp pool Data
network 172.16.1.0 255.255.255.0
default-router 172.16.1.1
!
ip dhcp pool Phones
network 172.16.2.0 255.255.255.0
default-router 172.16.2.1
option 150 ip 172.16.2.1
dns-server 4.2.2.2
!
!
no ip domain lookup
ip dhcp-server 172.16.2.1
!
multilink bundle-name authenticated
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
crypto pki trustpoint TP-self-signed-3302339967
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3302339967
revocation-check none
rsakeypair TP-self-signed-3302339967
!
!
crypto pki certificate chain TP-self-signed-3302339967
certificate self-signed 01
30820242 308201AB A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 33333032 33333939 3637301E 170D3133 30333133 30343537
33355A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 33303233
33393936 3730819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
81008F39 40B5A5D6 F9BA5B75 431EAF64 A172584E 95E670D7 E690472B BCC84999
7FA6D2E0 2EF2EDB9 E8383A37 CE8D81FA 02B08D30 7A5A8FD6 6CD1A36B 78EF77F7
C24DFD52 11F46B52 1E7D0B57 B92F1011 6C537E11 C87286B9 86C762FE 3E57A8E7
B923946A 2B61A7E1 D584EE67 BB69E5C2 1B02F326 076BBCB8 636E64F4 8EBFEF30
DF8F0203 010001A3 6A306830 0F060355 1D130101 FF040530 030101FF 30150603
551D1104 0E300C82 0A434D45 5F526F75 74657230 1F060355 1D230418 30168014
7B333357 C8800A24 5AB70C8A A53FF2C2 C598FE6E 301D0603 551D0E04 1604147B
333357C8 800A245A B70C8AA5 3FF2C2C5 98FE6E30 0D06092A 864886F7 0D010104
05000381 81002305 9C48F832 1B1B220A DF94723B 88FFC947 A4901A36 39F45984
B7082042 99101F1B A82071B4 474E3AB7 4108BA1F 9B2CCD77 84C8CAD5 74D8EFE0
A9BD11D0 AB3F254B 4B605954 1585B735 CAEEE94B 880B0E3F 74649C3C EBC2E9C0
EE54ACDE AFB4E7C1 1F2821C7 B555FC41 CD499C0F D5528C54 2B989DDD 867C6DFE
E95CD41D AFB7
quit
!
!
username aaron privilege 15 secret 5 $1$v9ow$07UH4jyjnyeQENhtHhKIE/
archive
log config
hidekeys
!
!
!
!
!
!
!
!
interface FastEthernet0/0
no ip address
duplex auto
speed auto
!
interface FastEthernet0/0.1
description Data
encapsulation dot1Q 10
ip address 172.16.1.1 255.255.255.0
!
interface FastEthernet0/0.2
description Voice
encapsulation dot1Q 20 native
ip address 172.16.2.1 255.255.255.0
!
interface FastEthernet0/0.3
description Admin
encapsulation dot1Q 99
ip address 172.16.10.1 255.255.255.0
!
interface Serial0/0
no ip address
shutdown
no fair-queue
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
!
ip http server
ip http secure-server
!
!
!
!
!
tftp-server flash:P00307020200.bin alias P00307020200.bin
tftp-server flash:P00307020200.loads alias P00307020200.loads
tftp-server flash:P00307020200.sb2 alias P00307020200.sb2
tftp-server flash:P00307020200.sbn alias P00307020200.sbn
tftp-server flash:OS79XX.TXT alias OS79XX.TXT
!
control-plane
!
!
!
voice-port 1/0/0
!
voice-port 1/0/1
!
voice-port 1/1/0
!
voice-port 1/1/1
!
!
!
!
!
!
!
!
telephony-service
load 7960-7940 P00307020200
max-ephones 24
max-dn 48
ip source-address 172.16.2.1 port 2000
max-conferences 4 gain -6
transfer-system full-consult
!
!
ephone-dn 1
number 1000
!
!
ephone-dn 2 dual-line
number 1001 secondary 6615101001
!
!
ephone 1
device-security-mode none
mac-address 0030.94C2.DB93
type 7960
button 1:1 2:2
!
!
!
ephone 2
device-security-mode none
mac-address 000F.2322.E4BD
type 7940
button 1:1 2:2
!
!
!
ephone 3
device-security-mode none
mac-address 0006.D79C.2B6F
type 7940
button 1:1 2:2
!
!
!
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
exec-timeout 0 0
login local
transport input telnet ssh
!
!
end
CME_Router#
CME_Router Flash:
CME_Router#dir flash:
Directory of flash:/
1 -rw- 34584712 <no date> c2600-adventerprisek9-mz.124-15.T14.bin
2 -rw- 130552 <no date> P00308010200.bin
3 -rw- 461 <no date> P00308010200.loads
4 -rw- 708448 <no date> P00308010200.sb2
5 -rw- 130956 <no date> P00308010200.sbn
6 -rw- 4802 <no date> admin_user.html
7 -rw- 672015 <no date> admin_user.js
8 -rw- 18836 <no date> app-b-acd-2.1.2.2-ReadMe.txt
9 -rw- 24985 <no date> app-b-acd-2.1.2.2.tcl
10 -rw- 35485 <no date> app-b-acd-aa-2.1.2.2.tcl
11 -rw- 1602 <no date> CiscoLogo.gif
12 -rw- 716 <no date> CME_GUI_README.TXT
13 -rw- 1505280 <no date> common.tar
14 -rw- 340631 <no date> CP7912080001SCCP051117A.sbin
15 -rw- 953 <no date> Delete.gif
16 -rw- 16344 <no date> dom.js
17 -rw- 864 <no date> downarrow.gif
18 -rw- 75650 <no date> en_bacd_allagentsbusy.au
19 -rw- 83291 <no date> en_bacd_disconnect.au
20 -rw- 63055 <no date> en_bacd_enter_dest.au
21 -rw- 37952 <no date> en_bacd_invalidoption.au
22 -rw- 496521 <no date> en_bacd_music_on_hold.au
23 -rw- 123446 <no date> en_bacd_options_menu.au
24 -rw- 42978 <no date> en_bacd_welcome.au
25 -rw- 34794 <no date> en_bacd_xferto_operator.au
26 -rw- 6146 <no date> ephone_admin.html
27 -rw- 931840 <no date> es.tar
28 -rw- 1038 <no date> home.shtml
29 -rw- 112640 <no date> home.tar
30 -rw- 4658 <no date> logohome.gif
31 -rw- 496521 <no date> music-on-hold.au
32 -rw- 3724 <no date> normal_user.html
33 -rw- 81443 <no date> normal_user.js
34 -rw- 1347 <no date> Plus.gif
35 -rw- 6389760 <no date> sdm.tar
36 -rw- 2754 <no date> sdmconfig-26xx.cfg
37 -rw- 843 <no date> sxiconad.gif
38 -rw- 174 <no date> Tab.gif
39 -rw- 2431 <no date> telephony_service.html
40 -rw- 870 <no date> uparrow.gif
41 -rw- 9968 <no date> xml-test.html
42 -rw- 3412 <no date> xml.template
45 -rw- 486570 <no date> P0S3-06-2-00.bin
46 -rw- 486974 <no date> P0S3-06-2-00.sbn
49 -rw- 1769 <no date> SIP000f2322e4bd.cnf
50 -rw- 1769 <no date> SIP0006d79c2b6f.cnf
51 -rw- 1769 <no date> SIP003094c2db93.cnf
53 -rw- 69 <no date> syncinfo.xml
54 -rw- 1837 <no date> SIPDefault.cnf
55 -rw- 3579 <no date> softkeyDefault_kpml.xml
56 -rw- 3613 <no date> softkeyDefault.xml
59 -rw- 128792 <no date> P00307020200.bin
60 -rw- 458 <no date> P00307020200.loads
61 -rw- 680394 <no date> P00307020200.sb2
62 -rw- 129196 <no date> P00307020200.sbn
65 -rw- 12 <no date> OS79XX.TXT
49807356 bytes total (689820 bytes free)
CME_Router#
3550 Switch configs:
Switch#sh run Building configuration... Current configuration : 3092 bytes ! version 12.2 no service pad service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname Switch ! ! username aaron privilege 15 secret 5 $1$JHQZ$vRl8h9xN5JbEdrXPP8t2Q/ no aaa new-model ip subnet-zero no ip domain-lookup ! ! ! ! ! ! spanning-tree mode pvst spanning-tree extend system-id ! vlan internal allocation policy ascending ! ! ! ! ! ! interface Loopback1 no ip address ! interface FastEthernet0/1 description Phone 1 switchport access vlan 10 switchport mode access switchport voice vlan 20 shutdown spanning-tree portfast ! interface FastEthernet0/2 description Phone 2 switchport access vlan 10 switchport mode access switchport voice vlan 20 shutdown spanning-tree portfast ! interface FastEthernet0/3 description Phone 3 switchport access vlan 10 switchport mode access switchport voice vlan 20 shutdown spanning-tree portfast ! interface FastEthernet0/4 switchport access vlan 10 switchport mode access shutdown spanning-tree portfast ! interface FastEthernet0/5 switchport access vlan 10 switchport mode access shutdown spanning-tree portfast ! interface FastEthernet0/6 switchport mode access shutdown ! interface FastEthernet0/7 switchport access vlan 10 switchport mode access shutdown ! interface FastEthernet0/8 switchport mode access shutdown ! interface FastEthernet0/9 switchport mode access shutdown ! interface FastEthernet0/10 switchport mode access shutdown ! interface FastEthernet0/11 switchport access vlan 10 switchport mode access spanning-tree portfast ! interface FastEthernet0/12 switchport access vlan 10 switchport mode access shutdown spanning-tree portfast ! interface FastEthernet0/13 switchport mode access shutdown ! interface FastEthernet0/14 switchport mode access shutdown ! interface FastEthernet0/15 switchport mode access shutdown ! interface FastEthernet0/16 switchport mode access shutdown ! interface FastEthernet0/17 switchport mode access shutdown ! interface FastEthernet0/18 switchport mode access shutdown ! interface FastEthernet0/19 switchport mode access shutdown ! interface FastEthernet0/20 switchport mode access shutdown ! interface FastEthernet0/21 switchport mode access shutdown ! interface FastEthernet0/22 switchport mode access shutdown ! interface FastEthernet0/23 switchport mode access shutdown ! interface FastEthernet0/24 switchport trunk encapsulation dot1q switchport trunk native vlan 20 switchport mode trunk ! interface GigabitEthernet0/1 switchport mode access shutdown ! interface GigabitEthernet0/2 switchport mode access shutdown ! interface Vlan1 no ip address shutdown ! interface Vlan99 description Admin ip address 172.16.10.10 255.255.255.0 ! ip classless no ip http server no ip http secure-server ! ! ! control-plane ! ! line con 0 exec-timeout 0 0 logging synchronous line vty 0 4 exec-timeout 0 0 logging synchronous login local transport input telnet ssh line vty 5 15 exec-timeout 0 0 logging synchronous login local transport input telnet ssh ! end Switch#
Comments
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Optionsastrogeek
Member Posts: 251 ■■■□□□□□□□
Oh never mind, I finally figured it out. I was missing the command create cnf-files under telephony-service. Once I added that and rebooted the phones they finished the upgrade process. I'm now on the SCCP images and registered with the router.
This is the configuration in full that was my problem area:telephony-service load 7960-7940 P00307020200 max-ephones 24 max-dn 48 ip source-address 172.16.2.1 port 2000 max-conferences 4 gain -6 transfer-system full-consult [COLOR=#ff0000][B]create cnf-files[/B][/COLOR] version-stamp 7960 Mar 13 2013 05:14:02
It's kind of weird this command and the deal with the OS79XX.txt files aren't even mentioned in the CCNA Voice book. Oh well, it was a good learning experience. Now it's time to have some real fun with the phones