Resinstall/restore subscriber in a cluster

phoeneousphoeneous Go ping yourself...Member Posts: 2,333 ■■■■■■■□□□
Our subscriber is suffering from bug CSCti52867. The file system check repairs errors but we are still experiencing the read-only file system. We can ssh into sub but there is no prompt to enter commands. None of the services are started so there is no web interface. Firmware update cd updated firmware to 3.6 but problem still exists.

We have successful backups from pub.

Can someone point me in the direction of how to reinstall/restore sub after hardware failure? This is the first time I've ever had to work with dr, so kinda nervous. Any help is appreciated.

P.S. Our smartnet expired and is in the process of being renewed icon_sad.gif


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