Resinstall/restore subscriber in a cluster

phoeneous

Our subscriber is suffering from bug CSCti52867. The file system check repairs errors but we are still experiencing the read-only file system. We can ssh into sub but there is no prompt to enter commands. None of the services are started so there is no web interface. Firmware update cd updated firmware to 3.6 but problem still exists.

We have successful backups from pub.

Can someone point me in the direction of how to reinstall/restore sub after hardware failure? This is the first time I've ever had to work with dr, so kinda nervous. Any help is appreciated.

P.S. Our smartnet expired and is in the process of being renewed

shodown

Have you tried to run the Disaster Recovery CD yet?

aaron0011

You either need the DR CD or Bootable Install CD. Reinstall as Sub with matching hostname, IP, NTP servers, etc. and then restore from backup. You can create a bootable install disc from an ISO downloaded from Cisco if you do not have CDs.

UC Corner: Make a non-bootable ISO image bootable

BIF file: https://dl.dropbox.com/u/7900788/Temp/UCOS-boot.bif

phoeneous

shodown wrote: »

Have you tried to run the Disaster Recovery CD yet?

Yes, that's how we were able to run the file system check.

We have all cd's. According to the bug report, "a reinstall/restore might be the only solution". I was just hoping that wasnt the case and someone had a magic pill that I could take to make the boogie man go away.

phoeneous

aaron0011 wrote: »

You either need the DR CD or Bootable Install CD. Reinstall as Sub with matching hostname, IP, NTP servers, etc. and then restore from backup. You can create a bootable install disc from an ISO downloaded from Cisco if you do not have CDs.

UC Corner: Make a non-bootable ISO image bootable

BIF file: https://dl.dropbox.com/u/7900788/Temp/UCOS-boot.bif

Thanks for link. How much of a restore is necessary? I mean, won't pub update sub accordingly?

shodown

Don't use the non bootable image. Its great for labs, but its not supported by TAC and they can find out when they troubleshoot these type of issues that you are having. I know you are out of smart net, but you will need to find the bootable media and re install the software.