ITIL for network engineers?

JustFred

Hi all,

lately I've been wondering whether getting the ITIL certification will benefit a network technician career? I'm not thinking about moving into a management position though i will just like to be more informed or have a better understanding of management point of view and some of the decisions that just make me scratch my head.

Any books or information would be nice to go through.

Mike-Mike

I think the foundational level cert will help anyone, at least the knowledge, I haven't seen many job ads actually asking for it

Polynomial

A network engineer on Deep Space 9 might have to worry about the Dominion first before worrying about ITIL.

I plan on banging this out by summer's midpoint. I just started reading the linked book below after poking around what to grab. Its all soft concepts, so make sure you're actually interested in the material and in a context where its relevant. Otherwise there's no way I could read this stuff.

BARNES & NOBLE | ITIL Foundation Exam Study Guide by Liz Gallacher | NOOK Book (eBook), Paperback

MiikeB

I hear foundations is pretty easy. I would say it is worthwhile since most people can learn it in a week or so. Its valuable in that when interviewing at an organization that practices ITIL it will definitely get you some attention.

Danielh22185

I would say it is worth it. I myself plan on getting some ITIL certs after I am done with my technical stuff. It shows that you are versed in the industry lead way of process improvement leadership, change methods, SLAs, and best practices. Generally an easier one to get but reflects well with management too.

dave330i

Watch the 150+ clips on Youtube from CSU, then take the exam. It's good stuff to have foundational knowledge for all IT professional. Plus, you get a cool pin.

JustFred

Glad to hear some feedback. Thanks guys.

I will do some reading and watch some vids. Definitely good for self improvement

DexterPark

I got the foundation cert. The three day class was incredibly boring, but the test was super easy. I would recommend taking it just because it looks good on your resume, and it is a great thing to know the basics about change management.

petedude

Polynomial wrote: »

A network engineer on Deep Space 9 might have to worry about the Dominion first before worrying about ITIL.

Said engineer should probably be more worried about Ferengi traders swiping his stuff while he's at lunch.

Polynomial

dave330i wrote: »

Watch the 150+ clips on Youtube from CSU, then take the exam. It's good stuff to have foundational knowledge for all IT professional. Plus, you get a cool pin.

...wait. They give me a pin for passing!?

Thanks for the YouTube reference by the way!

RouteMyPacket

Interesting, I was just talking about ITIL today. Also saw that on a job description today as well.

jdancer

It's an easy cert to get. Self-study is all you need. We use a commercial software product that supports ITIL practices. I think my cert in ITIL got me my current job.

About7Narwhal

I started it just to get away from some vendor specific stuff for a while and.. my god is it boring. That said, I could see how a solid week of study could easily land this one in the bag for you. It is good information and I know of a few companies who live and die by ITIL (push it but don't require it for hire). Plus, as said before, sweet 4H style pin.

bryguy

Worthwhile, I think for anyone in IT from service desk and up. It gives you a better appreciation for aspects you might not otherwise consider from strictly a technical point of view.

spiderjericho

I'm in ITIL PPO class right now. If you're just planning to be an engineer, a doer than Foundation is a good cert to have. But if you have aspiration of becoming a manager then certs like PMP, CISSP, ITIL, a Masters and possibly whatever technical certs relate to your specialization matter.

webgeek

You can take the test at home through EXIN. You need a 60% to pass the ITIL Foundations v3 2011