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What was the hardest challenge you came across in your job?

Snow.brosSnow.bros Member Posts: 832 ■■■■□□□□□□
in IT Jobs / Degrees
What is the hardest day to day challenge a tech could come across in this career?

What can be done to get it resolved?
"It's better to try and fail than to fail to try." Unkown

"Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. It can be no other way. This is not philosophy. This is physics." Albert Einstein.

2019 Goals: [ICND1][ICDN2]-CCNA
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    mishymishy Member Posts: 209 ■■■□□□□□□□
    People are the hardest challenge in my tech career and the way to fix it is kill them all. In all honesty in terms of IT Support which I am in, people are the hardest challenge and you meet individuals with special characters from company to company. The best way to resolve it is learn from mistakes, tactical approach and always being professional in your job. Sometimes a problem might be easy to resolve but if the person you are helping is difficult to work with it complicates things and sometimes can prove to be an obstacle to actually doing your job properly.
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    jibbajabbajibbajabba Member Posts: 4,317 ■■■■■■■■□□
    Preparing for an interview :p ?
    My own knowledge base made public: http://open902.com :p
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    Snow.brosSnow.bros Member Posts: 832 ■■■■□□□□□□
    mishy wrote: »
    People are the hardest challenge in my tech career and the way to fix it is kill them all. In all honesty in terms of IT Support which I am in, people are the hardest challenge and you meet individuals with special characters from company to company. The best way to resolve it is learn from mistakes, tactical approach and always being professional in your job. Sometimes a problem might be easy to resolve but if the person you are helping is difficult to work with it complicates things and sometimes can prove to be an obstacle to actually doing your job properly.

    Guess that would be very difficult for me, i would like to be relaxed when i am working so i can stay focused and having someone behind me putting some unnecessary pressure can make me panic a bit at times and that makes my job sloppy.

    jibbajabba wrote: »
    Preparing for an interview :p ?

    Lol, well if preparing for an interview is the hardest challenge in this career, then you must be an expert at your job which makes you the perfect candidate for the job so no worries mate.
    "It's better to try and fail than to fail to try." Unkown

    "Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. It can be no other way. This is not philosophy. This is physics." Albert Einstein.

    2019 Goals: [ICND1][ICDN2]-CCNA
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    TechGuy215TechGuy215 Member Posts: 404 ■■■■□□□□□□
    For me....migrating a Data Center from one location to another. Over 200 servers and Petabytes of Data, along with racks of tape libraries, switches, routers, ASAs and pretty enourmous UPSs! The beauty of it was we went from approximately 180 physical servers to only 10 at the new facility. Oh how I love you vSphere! icon_lol.gif It was a daunting project, but I was glad to be a part of it.
    * Currently pursuing: PhD: Information Security and Information Assurance
    * Certifications: CISSP, CEH, CHFI, CCNA:Sec, CCNA:R&S, CWNA, ITILv3, VCA-DCV, LPIC-1, A+, Network+, Security+, Linux+, Project+, and many more...
    * Degrees: MSc: Cybersecurity and Information Assurance; BSc: Information Technology - Security; AAS: IT Network Systems Administration
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    dave330idave330i Member Posts: 2,091 ■■■■■■■■■■
    Finding a competent SAN admin. At this point, I don't think they exist.
    2018 Certification Goals: Maybe VMware Sales Cert
    "Simplify, then add lightness" -Colin Chapman
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    TechGuy215TechGuy215 Member Posts: 404 ■■■■□□□□□□
    They are out there! Just hard to find... icon_wink.gif I manage our compellant SAN.
    * Currently pursuing: PhD: Information Security and Information Assurance
    * Certifications: CISSP, CEH, CHFI, CCNA:Sec, CCNA:R&S, CWNA, ITILv3, VCA-DCV, LPIC-1, A+, Network+, Security+, Linux+, Project+, and many more...
    * Degrees: MSc: Cybersecurity and Information Assurance; BSc: Information Technology - Security; AAS: IT Network Systems Administration
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    jibbajabbajibbajabba Member Posts: 4,317 ■■■■■■■■□□
    dave330i wrote: »
    Finding a competent SAN admin. At this point, I don't think they exist.

    Depends on your requirements and the associated salary :p
    My own knowledge base made public: http://open902.com :p
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    Snow.brosSnow.bros Member Posts: 832 ■■■■□□□□□□
    dave330i wrote: »
    Finding a competent SAN admin. At this point, I don't think they exist.

    Sorry man if i may ask, what is a SAN?
    "It's better to try and fail than to fail to try." Unkown

    "Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. It can be no other way. This is not philosophy. This is physics." Albert Einstein.

    2019 Goals: [ICND1][ICDN2]-CCNA
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    TechGuy215TechGuy215 Member Posts: 404 ■■■■□□□□□□
    Snow.bros wrote: »
    Sorry man if i may ask, what is a SAN?

    Storage Area Network
    * Currently pursuing: PhD: Information Security and Information Assurance
    * Certifications: CISSP, CEH, CHFI, CCNA:Sec, CCNA:R&S, CWNA, ITILv3, VCA-DCV, LPIC-1, A+, Network+, Security+, Linux+, Project+, and many more...
    * Degrees: MSc: Cybersecurity and Information Assurance; BSc: Information Technology - Security; AAS: IT Network Systems Administration
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    Snow.brosSnow.bros Member Posts: 832 ■■■■□□□□□□
    TechGuy215 wrote: »
    Storage Area Network

    TechGuy215
    "It's better to try and fail than to fail to try." Unkown

    "Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. It can be no other way. This is not philosophy. This is physics." Albert Einstein.

    2019 Goals: [ICND1][ICDN2]-CCNA
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    MishraMishra Member Posts: 2,468 ■■■■□□□□□□
    Work politics. It's draining, stressful, confusing, and hard to solve.
    My blog http://www.calegp.com

    You may learn something!
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    shodownshodown Member Posts: 2,271
    Dealing with non techical PM's. I will send a email saying a task is complete. They will reply a few hours later asking if the same task is complete. They just follow there charts and have no idea what in the he11 is going on. I had one issue recently about a remote site being brought up. I explain to her in clear English that they have to use the site in this manner. They reply with a email asking why Im deviating from the SOW, and CC's our managers and sells manager asking why I'm doing this. They could have easily sent me an email asking why I was doing this, but instead decided to send a email blast. I deal with issues like this all the time, but when they 1st started they would make me want to scream!!!
    Currently Reading

    CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related
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    ChitownjediChitownjedi Member Posts: 578 ■■■■■□□□□□
    People.
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    J_86J_86 Member Posts: 262 ■■□□□□□□□□
    Chitownjedi wrote: »
    People.

    +1000
    crash.gif
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    dmoore44dmoore44 Member Posts: 646
    Finding ways to get information from a MS system when they don't properly expose said information to you through one of their many interfaces.
    Graduated Carnegie Mellon University MSIT: Information Security & Assurance Currently Reading Books on TensorFlow
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    SharkDiverSharkDiver Member Posts: 844
    I'm going to say people, as well.

    I saw this sign on a wall,

    I had to stop asking people, "How stupid can you be?"
    Too many of them were taking it as a personal challenge!
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    whatthehellwhatthehell Member Posts: 920
    People can make the job horrible, but there are people that can make the job great.


    My major complaint is idiots and politics.
    2017 Goals:
    [ ] Security + [ ] 74-409 [ ] CEH
    Future Goals:
    TBD
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    cyberguyprcyberguypr Mod Posts: 6,928 Mod
    Following the people line: my old boss. Micromanager manchild impossible to talk to.
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    AkaricloudAkaricloud Member Posts: 938
    Touch decisions that affect others. Best example, when I worked for a small health insurance company and one of our systems was down I got a panicked call from a hospital administrator explaining that if they weren't able to get approval from our system for a procedure within the next 5 minutes that a patient wasn't going to be able to qualify for the surgery required to save one of their limbs.
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    kohr-ahkohr-ah Member Posts: 1,277
    Snow.bros wrote: »
    What is the hardest day to day challenge a tech could come across in this career?

    What can be done to get it resolved?

    A boss that micro manages.
    I try to perform what he is asking but do it my own way and let most of what he says blow over. (This doesn't always work)
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    instant000instant000 Member Posts: 1,745
    dave330i wrote: »
    Finding a competent SAN admin. At this point, I don't think they exist.

    They do exist.

    My anecdotal evidence: We had a really good SAN admin when I was working an Air Force contract. The military gave him compliments all the time. The guy left in a month or so for more money.

    I wouldn't call my self "superb" as a SAN admin, but I was able to keep ours running and do moves/adds/changes and a SAN migration while being one of those "do everything" guys a couple years ago.

    So, I believe that competence would be easy to achieve, if you only had to do SAN admin. I didn't, so I wouldn't sell myself as one.

    This is how I would attack it, if I were to try:
    Get well-versed in the protocols for data transfer and storage. (theoretical foundation)
    Pick a couple vendors, and figure out how they implement storage. (vendor-specific)
    Join up on a forum that was focused on storage networking. (community knowledge)
    Figure out the most common things that are done in the organization, and know those cold (I consider this basic job competence)
    Research to know better the users, applications and data that rely on the storage (business enhancement)

    I consider competence to be knowing how to do basic tasks, and having the wherewithal to look up how to do one-off tasks. Of course, I don't like to stop at that point. I like to understand the other pieces to the puzzle, and it always makes my job easier, as I can contribute more to the team.

    Hope this helps.
    Currently Working: CCIE R&S
    LinkedIn: http://www.linkedin.com/in/lewislampkin (Please connect: Just say you're from TechExams.Net!)
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    Snow.brosSnow.bros Member Posts: 832 ■■■■□□□□□□
    Chitownjedi wrote: »
    People.

    I am with you 110%, that's the best summary, honestly i also find it very hard to work with people, they have different attitude, different personality, it's worse when different personalities clash, and some people's attitude stink i just cant stand them sometimes.
    "It's better to try and fail than to fail to try." Unkown

    "Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. It can be no other way. This is not philosophy. This is physics." Albert Einstein.

    2019 Goals: [ICND1][ICDN2]-CCNA
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    darkerzdarkerz Member Posts: 431 ■■■■□□□□□□
    I'll be honest with myself on this one;

    My inability to avoid getting comfortable in a role.

    There, I said it.


    I found one of those "Lifer" companies. Nice, high income / low crime city. I live across the street. Work life balance is strictly enforced. A good mixtures of tickets, projects, training and advancement. Above average pay and great benefits (401k is 8% matching with really good low management fee options!) 30 minutes late? NO problem! Dentist from 10 to 12? Not a wince from anyone!


    But it's not the high end, big involvement, ground breaking IT challenge it could be. It just isn't. It was for the first 6 months, now my scripts run all the menial tasks and I've learned the expectation of the culture for infrastructure projects. It's hard when your friends in the area work for Amazon, Google, Microsoft, Megapath, Verizon, TMobile, etc. and are all embarking on really amazing projects.
    :twisted:
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    QordQord Member Posts: 632 ■■■■□□□□□□
    Patience, not just with people and machines, but with situations as well.

    Living in an area with a very small and tough job market, absolutely loving your job (really/seriously; look forward to going to work every day) but knowing you're well underpaid and have at least 5-7 more years before there is an opening to move up in to. It's tough to live with that, especially when the bills pile up. It makes your work a little harder to do, you lose interest and motivation, and something that you really love suddenly becomes a burden.

    I keep telling myself the money isn't everything, and to be patient. Someday someone here will retire or someone else will be hiring with less than a 2 hour commute...
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    vanquish23vanquish23 Member Posts: 224
    Telling System Admins that its not the network and they need to restart there crappy Windows Server boxes.
    He who SYNs is of the devil, for the devil has SYN'ed and ACK'ed from the beginning. For this purpose, that the ACK might destroy the works of the devil.
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    thenjdukethenjduke Member Posts: 894 ■■■■□□□□□□
    Actually I like telling the network team it is usually there crappy routers they have to reboot :) I agree it usually is the Windows Boxes.
    CCNA, MCP, MCSA, MCSE, MCDST, MCITP Enterprise Administrator, Working towards Networking BS. CCNP is Next.
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