New to ITIL

I just have a few questions. What are the pre-requisites for taking the exam, if any? What are requirements to maintain the certification. Do I have to renew the certificate every few years? And what are some good books to study? I know there are probably plenty of other threads I could search through, but this is just a right before bed... buy the book in the morning kind of thread. Thanks for the time. You guys are great!

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Sounds Good

There are no pre-reqs
No you do not have to renew the certification. You can choose to take the latest release
A recommended book is the one from liz gallacher.
ITIL Foundation Exam Study Guide: Liz Gallacher, Helen Morris: 9781119942757: Amazon.com: Books

whatthehell

This was a good resource for me:

Pass the ITIL V3 Foundation exam in six easy and (almost) free steps | The IT Skeptic

I used ThoughtRock and found it to be a good value because of the training notes (not the vids) and the practice tests.

Good luck!

Essendon

Here's a helpful link in addition to the ones already posted above > ITIL Foundation Study Guide

Taty

Sounds Good wrote: »

There are no pre-reqs
No you do not have to renew the certification. You can choose to take the latest release
A recommended book is the one from liz gallacher.
ITIL Foundation Exam Study Guide: Liz Gallacher, Helen Morris: 9781119942757: Amazon.com: Books

Is this book for ITIL V3 or ITIL 2011?

Taty

Is this book (ITIL Foundation Exam Study Guide: Liz Gallacher) for ITIL V3 or for ITIL 2011?

crashblast

Has anyone used ThoughtRock or Mountain View? If so, what did you think of the study material, the exam process, and did you get a paper certificate?

I am trying to compare the two but I can't seem to get a list of what is provided with the Mountain View offer.

whatthehell wrote: »

This was a good resource for me:

Pass the ITIL V3 Foundation exam in six easy and (almost) free steps | The IT Skeptic

I used ThoughtRock and found it to be a good value because of the training notes (not the vids) and the practice tests.

Good luck!

Good luck![/QUOTE]

Liz Gallacher

The book is for the 2011 syllabus