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What to do next? Desktop or an Account admin
gbdavidx
Member Posts: 840
What to do next? Desktop or an Account admin
I may be stuck in a rut, I may have an option of going to desktop analyst (with another company) and then try the route to SA
Currently I work as a service desk analyst (no hardware) just simple things like password reset, Global Groups, outlook, logging into a PC
If i stick here and don't take the desktop job I could go to account admin (which creates and modifies users account, some troubleshoot but not much) and then go to System Admin (but this is not gauranteed, i've applied once but could try and do some shadowing and apply again) but still not gauranteed
what should i do? Desktop then SA, or try to do Account admin then go to SA once i get more server and account admin creation expierence?
my ultimate goal is to become a System Admin once i get my MCSA and MCSE
I may be stuck in a rut, I may have an option of going to desktop analyst (with another company) and then try the route to SA
Currently I work as a service desk analyst (no hardware) just simple things like password reset, Global Groups, outlook, logging into a PC
If i stick here and don't take the desktop job I could go to account admin (which creates and modifies users account, some troubleshoot but not much) and then go to System Admin (but this is not gauranteed, i've applied once but could try and do some shadowing and apply again) but still not gauranteed
what should i do? Desktop then SA, or try to do Account admin then go to SA once i get more server and account admin creation expierence?
my ultimate goal is to become a System Admin once i get my MCSA and MCSE
Comments
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Optionsptilsen
Member Posts: 2,835 ■■■■■■■■■■
This is a thing? Account admin, and it's a step above password reset monkey?Currently I work as a service desk analyst (no hardware) just simple things like password reset, Global Groups, outlook, logging into a PC
If i stick here and don't take the desktop job I could go to account admin (which creates and modifies users account, some troubleshoot but not much) and then go to System Admin (but this is not gauranteed, i've applied once but could try and do some shadowing and apply again) but still not gauranteed
It's time to move on. Take the desktop job. If you have an offer or think you'll have one, go for it. -
Optionsgbdavidx
Member Posts: 840
It sure is, they do more then that, create exchange accounts, vpn requests and site to site vpn stuff like that, so i'd get a lot of exposure to active directoryThis is a thing? Account admin, and it's a step above password reset monkey?.
i've done desktop support in the past i regret leaving that job -
Optionsptilsen
Member Posts: 2,835 ■■■■■■■■■■
Yeah, I mean it still sounds like plugging account information into GUI forms. No technical depth at all, unless there's more to it than that. At least with desktop support, you get to analyze real hardware, software, and network problems, and sometimes dig deep on something.
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Optionsgbdavidx
Member Posts: 840
Desktop it is (that is if i get offered the position, hopefully i'll find out tomorrow), then I have some time to work on MCSA and then jump ship again!!!