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What to do next? Desktop or an Account admin

gbdavidx

What to do next? Desktop or an Account admin

I may be stuck in a rut, I may have an option of going to desktop analyst (with another company) and then try the route to SA

Currently I work as a service desk analyst (no hardware) just simple things like password reset, Global Groups, outlook, logging into a PC

If i stick here and don't take the desktop job I could go to account admin (which creates and modifies users account, some troubleshoot but not much) and then go to System Admin (but this is not gauranteed, i've applied once but could try and do some shadowing and apply again) but still not gauranteed

what should i do? Desktop then SA, or try to do Account admin then go to SA once i get more server and account admin creation expierence?

my ultimate goal is to become a System Admin once i get my MCSA and MCSE

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Comments

ptilsen

gbdavidx wrote: »

Currently I work as a service desk analyst (no hardware) just simple things like password reset, Global Groups, outlook, logging into a PC

If i stick here and don't take the desktop job I could go to account admin (which creates and modifies users account, some troubleshoot but not much) and then go to System Admin (but this is not gauranteed, i've applied once but could try and do some shadowing and apply again) but still not gauranteed

This is a thing? Account admin, and it's a step above password reset monkey?

It's time to move on. Take the desktop job. If you have an offer or think you'll have one, go for it.

gbdavidx

ptilsen wrote: »

This is a thing? Account admin, and it's a step above password reset monkey?.

It sure is, they do more then that, create exchange accounts, vpn requests and site to site vpn stuff like that, so i'd get a lot of exposure to active directory

i've done desktop support in the past i regret leaving that job

ptilsen

Yeah, I mean it still sounds like plugging account information into GUI forms. No technical depth at all, unless there's more to it than that. At least with desktop support, you get to analyze real hardware, software, and network problems, and sometimes dig deep on something.

gbdavidx

Desktop it is (that is if i get offered the position, hopefully i'll find out tomorrow), then I have some time to work on MCSA and then jump ship again!!!