Help finding a book for Help Desk/Desktop Support
Hey everyone. I am relatively new to the It world and I wanted to know if anyone can recommend me a book to help me with a Help Desk/Desk Support role. I really do not have much experience except for volunteer work at my local church pretty much maintaining the computers, making sure nothing goes terribly wrong. I have recently got the 3 entry level CompTIA certs (A+, Net+, Sec+). I know that the entry level jobs in IT are Help Desk related and I would like to read a book to help me get comfortable and understand what exactly to do and how to do it. Thanks everyone.