Should i take a job as a network analyst even if its for 1 year?

gbdavidx

Should i take a job as a network analyst even if its for 1 year?

I may have the opportunity to get a job at my local gas and electric company as a network analyst, its almost like a NOC role but we don't actually fix anything and just route stuff out to the engineer's. I am currently working help desk and am studying for CCNA, plan to take CCENT next month and hopefully the 2nd half 3-4 months after that (by end of August). Seeing as how I want to get into networking and that this position could only last a year, should i take it or should i continue to work my current help desk job?

this is the job description:

• This is the Eyes on Glass role, which monitors the network systems and application events.
• Monitor network devices, interfaces and applications through intelligent devices and automated programs as directed.
• Create and track incident tickets, change requests, work orders, service requests and assignments as directed.
• Issue initial outage notification event communications as directed.
• Isolate and correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events as instructed.
• Initiate major outage communication technical bridges as requested.
• Apply fix procedures as instructed for repetitive events as instructed.

Network/System/Application monitoring -

• Monitoring & Scheduling alarms & alerts based Eyes on Glass, Initial Outage Mgmt., Notifications, 7x24 hour support.
• Manage alarms and alerts received from existing monitoring programs with previously defined business rules.
• Monitor network, applications, and systems across the PGE enterprise for alarms/alerts received from incidents, unauthorized or failed changes.
• Timely implementation of predefined Playbooks, Run-books, Work Instructions or Business Rules changes as directed.
• Create/Assign incident tickets based on priority, impact and complexity to the appropriate fix agents.
• Provide feedback on alarms, Run Books, process efficacy and knowledgebase to service manage, OSS Tools and operations support as necessary.
• Escalate incidents as needed if not well-defined by Run Books or work instructions.

Qualifications: Job Title: IT Network Operations Analyst, Associate

gorebrush

Is it a secondment? i.e. you get to go back to your original job at the end? (And that is guaranteed)

I'd take it, without a doubt! Vital experience.

YFZblu

Generally speaking, the first rule of helpdesk: promote out of the helpdesk.

I would take it - Get some experience, learn from the engineers, and finish your CCNA.

DoubleNNs

What's the problem w/ it being a year? Is that too short, or too long?

gbdavidx

gorebrush wrote: »

Is it a secondment? i.e. you get to go back to your original job at the end? (And that is guaranteed)

I'd take it, without a doubt! Vital experience.

That would be great to know I have no idea, its a pretty big hospital so that is a good question to ask and they have almost ever benefit known to man

And yeah its only for a year and no benefts as well, currently providing for myself and my wife (which is the con)

DoubleNNs

If you're working on the CCNA now, I don't think it only being a year should be too much of a problem - as long as the compensaton for that 1 year is enough.
A lot can happen in 1 year. W/ your CCNA finished, 1 year of networking experience, and any other skills you pick up in the year, I don't think it'd be too hard to find a new job afterwards. Just continue to improve throughout the year and start applying early, before your contract is up.

N2IT

YFZblu wrote: »

Generally speaking, the first rule of helpdesk: promote out of the helpdesk

Absolutely!